What is better SimpleCRM or LiaCX? Specific businesses demand different types of Customer Experience Management Software. To find out which solution meets your needs, consider assessing various alternatives feature by feature including their conditions and costs. Furthermore, you may get a quick idea of their overall effectiveness and customer feedback by checking our smart scoring system.
The results are: SimpleCRM (8.0) vs. LiaCX (8.6) for total quality and performance; SimpleCRM (N/A%) vs. LiaCX (100%) for user satisfaction rating. Examine their high and weak points and find out which software is a better choice for your company. A simple, practical tactic is to write the advantages and disadvantages of both services side by side and find out which software has more benefits.
In the event you would like to quickly locate the top Customer Experience Management Software according to our review team we suggest you examine these solutions: Smartlook, Zendesk, Alchemer.
SimpleCRM’s price starts at $12/user/month. Separate bulk user pricing is given on a case by case basis. Contact the vendor for custom SMB and enterprise pricing.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
It may not always be sufficient to just compare SimpleCRM and LiaCX against one another. Although specific functionalities, pricing plans and customer reviews are all important and should be included when making a final choice, you should also check out the recognition and awards claimed by each service. Frequently a less popular service may turn out to be a good choice that was a winner of many industry awards such as our Supreme Software Award which reveals that despite smaller market popularity it’s a worthy contender to the software that dominate the market.
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