Birdeye
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Marketing Automation – Campaign – Email, Email Templates, SMS, Social Media, Drip Campaign, Marketing Analytics, and ROI
- Web-to-lead capture
- UTM code builder
- Multi-channel lead management
- Rule-based lead assignment and escalations
- Rule and AI-based lead and opportunity scoring
- Mobile App for Android and iPhone
- Social listening
- Customer and partner portals
- Advanced Customer-360 degree views
- Omnichannel ticket creation
- Rule-based ticket routing
- Escalation management
- Knowledgebase
- Automated feedback capture
- Automated alerts and notification
- Advanced BPM tool
- Business Intelligence
- Sales trends
- Dashboards
- Customer profiles
- Support center analytics
- Marketing analytics
- Deployment platform-agnostic
- Open architecture
- Deployment (SaaS/private cloud/on-premise)
- AI-based chatbot
- AI ML Plugins
- Sentiment Analysis
- Offers engine
- Next best action recommender
- Predictive ML models
- Digital Onboarding/eKYC
- AI-based digital account opening
- Facial recognition
- OCR capability
- Fake ID detection,
- Digital Signature
- AML
- CRIB
- Blacklist check
- File Sync and file sharingDuplicate blocking
- Heat map for region-wise sales
- Roles and permissions
- Order and quote management
- Inline editing
- Roles and permissions
- Duplicate blocking
- Multi-currency support
- Enterprise territory management
- Web service API
- Google Apps integration
- Export Records (PDF, .CSV or txt format)
- Builders and configurators
- Email and PDF builder
- Reports and workflow builder
- Developer studio configurator
- Chatbot intent builder
Pricing Info
Pricing Info
SimpleCRM’s price starts at $12/user/month. Separate bulk user pricing is given on a case by case basis. Contact the vendor for custom SMB and enterprise pricing.
Integrations
Integrations
SimpleCRM integrates with any third-party systems through web services and API. Here are some of SimpleCRM’s ready integrations.
- Finacle
- ebaotech
- SAP
- Paypal
- Oracle
- Life Asia/AS400
- Knowlarity
- Avaya
- Genesys
- Aspect
- Ozonetel
- Cisco
- Xorcom
- C- Zentrix
- eHorizon
- Ameyo
- Asterix
- AWS
- AZURE
- Google Analytics
- IBM Softlayer
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ST Electronics, Karnataka Bank, HSBC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SimpleCRM is a comprehensive CRM solution designed to automate sales, marketing, and customer service operations.
Company Email
sales@simplecrm.com
Contact No.
Company's Address
Simpleworks Business Solutions Pte Ltd
60 Robinson Rd,
#11-01 BEA Building,
Singapore 068892
SimpleCRM Comparisons
Popular SimpleCRM Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Online presence
- Review monitoring
- Review generation
- Review management
- Review marketing
- Payment processing
- Chatbots
- Customer surveys
- AI-powered feedback processing
- Social listening
- Social ticketing
- Business insight
- Competitor analysis
- Digitized referral programs
- Listing management
Pricing Info
Birdeye’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Integrations
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
- Cro Software Solutions
- FreshBooks
- InvoiceASAP
- MoverBase
- Peachtree
- QuickBooks Desktop
- QuickBooks Online
- Square
- The Edge
- Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
- Google private API for Reviews
- Google My Business
- Google Messaging
- Google Maps
- Google Knowledge Panel
- Advanced Google analytics
- Google single sign-in
- Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
Company Email
Contact No.
Company's Address
2479 E. Bayshore Rd, Suite 100
Palo Alto, CA 94303
USA
Birdeye Comparisons
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You shouldn’t count on only a broad range of useful tools and adjustable pricing from a reliable CRM Software. Almost as important as key features is a trustworthy customer support. You want to ensure that in a situation where you have any questions about SimpleCRM or Birdeye, or you face some problems, or maybe you’ll need to ask for a certain update or feature useful to your company you can trust in a responsive and helpful customer support. Examine if services such as phone support, tickets or live chat are available. It’s also a significant advantage if you can profit from personal training or at least an FAQ you can use.
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