What is better Shelf or ScreenConnect? Finding the ideal Collaboration Software product is all about cross-checking numerous solutions and identifying the top program for your specific needs. Our unique algorythm will give you an instant look at the general rating of Shelf and ScreenConnect. For overall quality and performance, Shelf scored 7.4, while ScreenConnect scored 9.0. On the other hand, for user satisfaction, Shelf earned 96%, while ScreenConnect earned 96%.
Below it's also possible to look at their features, terms, plans, etc. to determine what application will be more appropriate for your needs. An important feature to check is if the software lets you to enable/disable permissions on various types of users to limit the exposure of any sensitive corporate data.
People who are pressed for time or need a Document Management Systems advice from our experts may want to take a look at these top choices for the current year: ContractWorks, PandaDoc, Wrike.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Almost as essential as features and user support quality are pricing plans given by Shelf and ScreenConnect. Although price should not be the sole factor it’s without a doubt an important thing to consider. You should look for a flexible pricing package that can be adjusted to your team size and painlessly scaled up every time your business grows. Make sure you don’t choose packages that include advanced tools that you won’t find a use for and always try to get in touch with the vendor directly because big companies can frequently benefit from special pricing. You should also give a chance to a free trial or demo of every app to spend at least some time working with it. It’s a helpful experience that doesn’t need you to pay any money and offers a practical overview of what it’s like to work with Shelf and ScreenConnect.
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