What is better Shelf or ScreenConnect? Finding the perfect Collaboration Software product is all about evaluating numerous solutions and figuring out the top program for your specific needs. Our unique system gives you an instant look at the general rating of Shelf and ScreenConnect. For all round quality and performance, Shelf scored 7.4, while ScreenConnect scored 9.0. On the other hand, for user satisfaction, Shelf earned 96%, while ScreenConnect earned 96%.
Below you can also look at their characteristics, terms, plans, etc. to find out which application will be more suitable for your situation. One key aspect to assess is whether the app lets you to toggle on/off permissions on different types of users to protect any sensitive corporate data.
In case you you have to quickly locate the more reliable Document Management Systems according to our experts we recommend you examine these services: ContractWorks, PandaDoc, Wrike.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
In the event you are still having second thoughts about which app will perform best in your case it might be a good idea to analyze each service’s social metrics. These metrics are quite often an indicator of how popular each service is and how large is its online presence. For instance, in case of Facebook Shelf has 19712 likes on their official profile while ScreenConnect profile is liked by 24487 people.
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