Streams
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Import Content from Desktop, Google Drive/ Dropbox Knowledge
- Capturing Instrument (Capture and manage web content web pages, articles, clippings, etc.)
- Diverse Set of Content Types
- Decision Trees Guided Workflows
- Multi-language support
- Content Organization/Segmentation
- User Control/Permissioning
- Enterprise Security
- Automated Content Maintenance
- Content Publication Workflow
- User Feedback and Ratings
- Personalized Search
- Pin-pointed Document Search (search inside document and open to exact location)
- Advanced Analytics
- Real-time answer suggestions for agent chat/ emails/live calls
- Open answers inside articles or documents
- Out-of-the-box Agent Assist
Pricing Info
Pricing Info
Shelf doesn’t offer standard pricing. Get in touch with the vendor for a quote.
Integrations
Integrations
Shelf offers support for integrations for all cloud services. The following applications are a few examples:
- Google Drive
- Dropbox
- Slack
- SharePoint
- Evernote
- Gmail
- Chrome
- Salesforce
For more details regarding integration, contact support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Harvard Business School, Google, Amazon
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An award-winning content organization and file sharing platform designed for dispersed teams.
Company Email
info@shelf.io
Company's Address
Shelf
175 Atlantic Street
Stamford, CT 06901
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Voice & Calling
- Outbound Calling, Integrated Softphone, iOS & Android Mobile App
- Music on Hold, Ring Groups, Follow-Me/Find-Me
- Call Recording, Voicemail, DID Number
- Auto Attendants, 10 Call Queues Included, Blended Inbound/Outbound Calls
Messaging & Collaboration
- SMS/MMS Messaging, Team Rooms, Group/Email Digital Fax
- Webinars (up to 1K users), Unlimited Conferencing
- Connect Video Conferencing, Screenshare, Audio/Video Streams
AI & Automation
- Luna AI Receptionist, Admin AI Portal
- Self-Serve Virtual Agent, Supervisor-enabled Features
- Quality Management, Workforce Automation
CRM & App Integrations
- Outlook, Microsoft Teams, and CRM Integration
Monitoring & Analytics
- Report Manager, Unified Live Monitor, Supervisory Modes
- Lifetime Analytics, Detailed Reporting
Management & Customization
- ACE Operator Console, AppDesigner, SmartBox
Pricing Info
Business Plus – $24.95/user/month
- Outbound Calling
- Integrated Softphone
- IOS & Android App
- 2GB SmartBox
Professional – $29.95/user/month
- Webinars up to 1K Users
- Unlimited SmartBox
- Supervisory Modes
- Detailed Reporting
- Luna AI receptionist
Call Center – $44.95/user/month
- Unified Live Monitor
- Supervisory Modes
- Lifetime Analytics
- Detailed Reporting
- AppDesigner
- 10 Call Queues Included
Contact Center – By quote
- Blended Inbound/ Outbound Calls
- Multi-Channel (Calls, Chat, Email, Social)
- Self-Serve Virtual Agent
- Supervisor-enabled Features
Integrations
Streams integrates with the following business systems and applications:
- Microsoft Outlook
- Skype for Business
- Salesforce
- Google Chrome
- ServiceNow
- Box
- Inside Sales
- Oracle
- Zoho
- Freshdesk
- Zendesk
- Dropbox
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IronWare, Evolve Bank and Trust, GJ Tunes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
PanTerra's CloudUC is the most comprehensive business-class cloud unified communications solution available today.
Company Email
info@panterranetworks.com
Contact No.
Company's Address
PanTerra Networks
4655 Old Ironsides Drive, Suite 300, Santa Clara, CA 95054
USA
Streams Comparisons
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Every time you pick a product that you are sure will be an actual asset for your business you shouldn’t only pay attention to what reviewers have to say about it. Very often personal experience with the software may change, depending on your own preferences and work processes. That’s why in our reviews we also provide our User Satisfaction Rating for every software to give you a quick impression of how real users of Shelf and Streams estimate their experience with the solution. Our system is built around advanced analysis of product appearances on other websites, social media and blogs, so you will obtain a full and credible landscape of what other people think about every software. In this case Shelf got a total satisfaction rating at 96% while for Streams 98% of users express they had a positive experience with it.
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