What is better Streams or ScreenConnect? The perfect Collaboration Software is a program that can tackle your company’s unique requirements. It’s easy to find which solution works best for your company if you examine numerous products before you decide which one is the best.
For example, Streams and ScreenConnect are scored at 8.0 and 9.0, respectively, for total quality and performance. Similarly, Streams and ScreenConnect have a user satisfaction rating of 98% and 96%, respectively, which indicates the general satisfaction they get from customers. Moreover, reach put to a regular user of the software and solicit their feedback concerning the application in question.
Our experts made sure to review all popular Communications Software solutions that you can find on the market, but among all the ones we reviewed these three caught our special attention: monday.com, RingCentral, Slack.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
You shouldn’t expect only a broad set of functionalities and scalable pricing plans from a reliable Collaboration Software. Almost as important as key features is a top-notch customer support. You want to guarantee that if you have any questions about Streams or ScreenConnect, or you run into a problem, or maybe you’ll need to ask for a certain revision or functionality beneficial to your business you can trust in a responsive and helpful customer support. Check out if solutions such as phone support, tickets or live chat are provided. It’s also a major asset if you are able to benefit from individual training or at the very least an FAQ you can use.
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