What is better Sharpen or GoTo Resolve? The ideal Customer Support Software is a program that can address your company’s specific needs. It’s easy to identify which choice works really with your industry if you examine several products before you decide which one is the best.
As an example, Sharpen and GoTo Resolve are scored at 7.4 and 8.2, respectively, for general quality and performance. Similarly, Sharpen and GoTo Resolve have a user satisfaction rating of N/A% and 96%, respectively, which suggests the general satisfaction they get from customers. Better yet, reach put to an existing customer of the software and solicit their comments concerning the solution in question.
Our experts made sure to review all popular VoIP Software solutions offered on the market, but among all the ones we reviewed these three deserved our special attention: Slack, 8×8 VoIP Phone Service, RingCentral.
Included out-of-the-box-integrations with Salesforce, Zendesk, and ServiceNow. Open APIs that support flexible integrations with virtually any application you already use, including homegrown CRMs and databases.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
OnPeak, SmartIT, DHCU Community Credit Union
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Sharpen is a cloud-based contact center platform that enables customer experience teams to establish better customer relationships through industry-leading software solutions.
Please pay attention to the fact that even though both Sharpen and GoTo Resolve may offer a top quality array of features each software may be aimed at a different business size. If you are analyzing various solutions you may want to pay attention to a company type they are catering to. Certain features could scale up efficiently for large enterprises but if you own a small or medium company it’s often better to refrain paying for customized functionalities that you might never have a chance to use.
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