What is better Sharpen or NinjaOne (Formerly NinjaRMM)? Selecting the most appropriate Customer Support Software for your organization is difficult with so many functions, choices, and terms to take note of. However, using our review directory will help you to simplify the selection steps by reading all key products in one location.
As an illustration, you can match Sharpen and NinjaOne (Formerly NinjaRMM) for their tools and overall scores, namely, 7.4 and 8.6, respectively. Furthermore, you can compare which software has better general user satisfaction rating: N/A% (Sharpen) and 93% (NinjaOne (Formerly NinjaRMM)) to find out which one is the better choice for your company. Don’t simply buy the service with the lowest price, but the service that has the best value.
We realize that not all companies have enough time to test dozens of different solutions, so we created a list of suggestions that you may find useful. Our top choices for the VoIP Software category are: 8×8 VoIP Phone Service, RingCentral, Slack.
Included out-of-the-box-integrations with Salesforce, Zendesk, and ServiceNow. Open APIs that support flexible integrations with virtually any application you already use, including homegrown CRMs and databases.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
OnPeak, SmartIT, DHCU Community Credit Union
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Sharpen is a cloud-based contact center platform that enables customer experience teams to establish better customer relationships through industry-leading software solutions.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
Every time you select a product that you believe will work best for your team you shouldn’t only limit yourself to what professionals have to say about it. Quite frequently personal experience with the app may be different, depending on specific preferences and needs. This is why in our reviews we also give our User Satisfaction Rating for each product to give you a quick overview of how real users of Sharpen and NinjaOne (Formerly NinjaRMM) rate their experience with the app. Our algorithm is built around detailed analysis of product mentions on other websites, social networks and blogs, so you are going to receive a complete and reliable overview of what other customers think about each software. In this case Sharpen has a total satisfaction rating at N/A% while for NinjaOne (Formerly NinjaRMM) 93% of users claim they had an enjoyable experience with it.
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