ServiceNow Knowledge Management

NOAWARDS
YET
Pricing:
By quote
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Service Portal Integration
- Contextual Search
- External Content Search
- Customized Search
- Solution-Based Knowledge Creation
- Knowledge Articles Subscriptions
- Article Versioning
- Word Document Import
- Configurable Workflows
- Analytics & Dashboards
- Guided Setup
Pricing Info
Pricing Info
ServiceNow Knowledge Management is an application that lets companies share information via knowledge bases. If you want to enable your users to easily find data and help they need using this software, you can get in touch with the sales team for bespoke enterprise pricing.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Atomic Software, TransAlta, GE Digital
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An out-of-the-box solution for sharing information in knowledge bases for customers, employees, and agents to access easily. Employees can create how-to articles and document FAQs and index them for easy access. The software has dedicated workflows to publishing and retiring articles, and there are distinct access controls for reading and contributing, too.
Company Email
Contact No.
Company's Address
ServiceNow
2225 Lawson Lane
Santa Clara, CA 95054
USA
ServiceNow Knowledge Management Comparisons
Popular ServiceNow Knowledge Management Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Natural Language Processing
- 2-Way Dialog
- Personalized Responses
- Auto-Generated Topics
- Guided Authoring
- Federated Search
- Multi-Lingual
- Omni-channel
- Versioning and History
Pricing Info
Contact Astute Solutions for more basic and enterprise pricing information on Astute Knowledge. You can also sign up for a demo to see if the software is a perfect fit for your business.
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McCormick & Co., Buffalo Wild Wings, B&G Foods
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A knowledge management software puts the right answers at your fingertips. Give customers and service staff intelligent and accurate answers without needing to author a knowledge base from scratch.
Company Email
info@astutesolutions.com
Contact No.
Company's Address
Astute Solutions
4400 Easton Commons
Columbus, OH 43219
USA
Astute Knowledge Comparisons
Popular Astute Knowledge Alternatives
You should keep in mind that even though both ServiceNow Knowledge Management and Astute Knowledge may offer an outstanding range of features each software may be created for a different company size. If you are comparing features you should pay attention to a business type they are catering to. Specific elements might scale up efficiently for large enterprises but if you have a small or medium company it’s often better to stay away from paying for advanced features that you might never have a chance to use.
Page last modified