What is better Astute Knowledge or Zendesk? Assessing products to get the best Knowledge Management Software does not always have to be hard. On our review platform, it is possible to match Astute Knowledge and Zendesk and promptly analyze their varying features. We allow you to check their functions, supported devices, support service, prices, terms, and more.
You may also examine their overall score (8.7 for Astute Knowledge vs. 9.7 for Zendesk) and overall customer satisfaction level (92% for Astute Knowledge vs. 98% for Zendesk). Take your time and review your best options and determine which one is best for your company. You should also consider the software vendor’s credibility; can they be relied upon and will they still be on the market in a few years time?
We realize that not all companies have enough time to examine a large number of different services, so we prepared a list of recommendations that you may find useful. Our top selections for the Knowledge Management Software category are: ServiceNow Knowledge Management, Zendesk, Zendesk.
Contact Astute Solutions for more basic and enterprise pricing information on Astute Knowledge. You can also sign up for a demo to see if the software is a perfect fit for your business.
A knowledge management software puts the right answers at your fingertips. Give customers and service staff intelligent and accurate answers without needing to author a knowledge base from scratch.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
If you are still having second thoughts about which product will work best in your case it might be a good idea to examine each service’s social metrics. These metrics are quite often a sign of how popular a given solution is and how large is its online presence.For example, if you look at Astute Knowledge LinkedIn account you’ll see that they are followed by 4096 users. In case of Zendesk the volume of followers on their LinkedIn page is 59490.
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