What is better Astute Knowledge or Igloo Software? If you want an effective Knowledge Management Software product for your enterprise you need to take time to evaluate several solutions. It doesn’t have to be difficult, and can be as simple as matching their functions in a table like the one below. You will also get a brief idea how each product performs. For instance, on this page you can find Astute Knowledge’s overall score of 8.7 and compare it against Igloo Software’s score of 8.5; or Astute Knowledge’s user satisfaction level at 92% versus Igloo Software’s 90% satisfaction score.
The contrast will help you see the pros and cons of each service, and make up your mind on which one fits you requirements better. Aside from the main features, the solution that is easy to understand and use is always the better choice.
In case you you need to quickly decide on the top Knowledge Management Software according to our review team we suggest you try out these services: Zendesk, ServiceNow Knowledge Management, Zendesk.
Contact Astute Solutions for more basic and enterprise pricing information on Astute Knowledge. You can also sign up for a demo to see if the software is a perfect fit for your business.
A knowledge management software puts the right answers at your fingertips. Give customers and service staff intelligent and accurate answers without needing to author a knowledge base from scratch.
Igloo integrates with popular business applications and platforms, so your team can have seamless digital workplace experience. It supports RESTful API, which lets you develop new integrations. All of Igloo’s digital workplace solutions can be designed to follow any brand standards, creating a culture that’s strong and consistent.
Integrations with IT-sanctioned and BYOA apps for file sharing:
Office 365
Box
Dropbox
Microsoft OneDrive
GDrive
Messaging apps:
Slack
Chatter
Yammer
Teams
Calendaring apps:
Microsoft Outlook
Google Calendar
Ticket tracking:
Zendesk
CRM:
SalesForce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Kimberly-Clark, Genji, IDC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A next-generation intranet that enables remote teams, departments, or business units to collaborate in a secure, digital workplace. Includes essential intranet features such as file sharing, team calendars, email, file manager, permissions, etc. Integrates with most business platforms and uses RESTful API for integration of other tools and apps.
You shouldn’t count on only a wide set of features and adjustable pricing from a credible Knowledge Management Software. Almost as important as core features is a quality customer support. You want to make sure that if you have any questions about Astute Knowledge or Igloo Software, or you struggle with some problems, or perhaps you’ll need to request a certain revision or feature useful to your business you can rely on a responsive and helpful customer support. Examine whether options such as phone support, tickets or live chat are offered. Additionally, it’s a major asset if you are able to enjoy individual training or at the very least a knowledge base you can use.
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