What is better Sellsy Helpdesk or ProProfs Help Desk? Buying the perfect Help Desk Software for your firm is vital to growing your company’s productivity. In our platform, it's easy to assess numerous solutions to see which one is the appropriate software for your needs. Here you can match Sellsy Helpdesk vs. ProProfs Help Desk and examine their overall scores (7.3 vs. 8.5, respectively) and user satisfaction rating (N/A% vs. 100%, respectively).
You can even look at the details of costs, terms, plans, features, tools, and more, and decide which software offers more advantages for your business. As a rule of thumb, go for the business software that lets you to add/remove features and price terms to match your sales growth or lack of it.
We know that not all companies have enough time to scrutinize a large number of various solutions, so we created a list of recommendations that you may find useful. Our top choices for the Help Desk Software category are: Salesforce Service Cloud, Freshdesk, Zendesk.
Sellsy is a cloud hosted bundled solution but available in modular pricing and on per month and per staff setup:
Sellsy subscriptions ($44.90 monthly; $224.50 for 6 months; $449 for one year): administrator access; estimates, invoices, etc.; tasks, emails, and agenda; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector.
Staff ($10 per staff): individual access; custom settings; collaborative tools; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector
ProProfs Help Desk has a 15-day free trial for its paid plan. Payment plans are available in monthly or annual terms. The ProProfs Help Desk plan has the following inclusions:
ProProfs Help Desk Monthly Plan – starts at $30/user/month
ProProfs Help Desk Annual Plan – starts at $20/user/month
ProProfs Help Desk integrates with Salesforce, ProProfs Knowledge Base, and ProProfs Chat.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cloud-based customer service help desk ticketing software that features shared inboxes, knowledge base, and chat for seamless collaboration and faster issue resolution. The end results are better customer experience and greater customer satisfaction.
In case you are still having second thoughts about which product will be best in your case it may be a sound idea to take a look at each service’s social metrics. These metrics are usually an indicator of how popular every app is and how extensive is its online presence.For instance, if you check Sellsy Helpdesk LinkedIn page you’ll learn that they are followed by 28 users. In case of ProProfs Help Desk the amount of followers on their LinkedIn page is 866.
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