What is better ScreenConnect or Reamaze? Various businesses require different types of Help Desk Software. To understand well which one meets your needs, think of comparing various alternatives feature by feature an taking into consideration their terms and prices. Likewise, you may get a quick idea of their general efficiency and customer feedback by checking our smart scoring system.
The results are: ScreenConnect (9.0) vs. Reamaze (8.3) for all round quality and functionality; ScreenConnect (96%) vs. Reamaze (89%) for user satisfaction rating. Analyze their high and weaker points and see which software is a more sensible choice for your company. A simple, practical tactic is to write the strengths and weaknesses of both services next to each other and find out which app comes on top.
We are aware that not all companies have enough time to try out dozens of various solutions, so we created a list of recommendations that you may find useful. Our top selections for the Remote Support Software category are: Zendesk, Atera, ScreenConnect.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Every time you pick a software that you think will work best for your company you shouldn’t only focus on what professionals have to say about it. Quite frequently personal experience with the app will vary, depending on specific preferences and work processes. That’s why in our reviews we also offer our User Satisfaction Rating for each app to give you a quick impression of how real users of ScreenConnect and Reamaze evaluate their experience with the solution. Our algorithm is based on complex analysis of product appearances on other websites, social media as well as blogs, so you will receive a full and reliable picture of what other clients think about every app. In this example ScreenConnect has a total satisfaction rating at 96% while for Reamaze 89% of users express they had an enjoyable experience with it.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
