What is better Reamaze or Vivantio? Getting the most effective Help Desk Software product is all about cross-checking various solutions and figuring out the top program for your specific needs. Our proprietary system provides you with a quick look at the general rating of Reamaze and Vivantio. For general quality and performance, Reamaze scored 8.3, while Vivantio scored 8.4. On the other hand, for user satisfaction, Reamaze earned 89%, while Vivantio earned 93%.
Below it's also possible to look at their features, terms, plans, etc. to see which application will be more appropriate for your situation. An important element to assess is if the software allows you to enable/disable limitations on different types of users to limit the exposure of any sensitive corporate data.
As of now, the most significant solutions in our category are: .
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Both Reamaze and Vivantio were evaluated by a team of independent B2B experts who conducted a thorough study of all core elements of every solution. Their ultimate rating was prepared with unique SmartScore algorithm that calculates a separate partial score to every component like: main functionalities, customer support, mobile support, security, user satisfaction as well as media presence. Here at FinancesOnline we know useful features are not the only factor important to a business so we make sure we pay attention to all sides of a product before giving it a final score.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
