Reamaze
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Email support
- Facebook, Twitter, and Instagram integration
- SMS/MMS integration with ClickSend and Twilio
- Knowledgebase
- Live chat
- Automated workflows
- Multi-brand support
- Roles and Permissions
- CRM with customer data blocks
- Public sites
- Team collaboration and staff notes
- Response templates
- Collision detection
- Notifications, tags, filters
- Autoresponders
- Permalinks
- Reporting
- Javascript integrations
- API
- Keyboard shortcuts
- Customizable
- Site integration
Pricing Info
Pricing Info
- Unlimited Support Emails
- Social Media Integration
- Reporting and Analytics
- Public/Internal Knowledge Base
- Workflow Automation
- Website Integration
- Live chat (additional $5 per user per month)
A 14-day trial period is also provided for those who want to test and see how Reamaze can make businesses approachable and customers reachable.
Integrations
Integrations
Reamaze supports integrations with the following business systems and applications:
- Slack
- Shopify
- MailChimp
- Magento
- GitHub
- Bigcommerce
- Zapier
- Google Apps
- HipChat
- SMS/MMS vis Clicksend and Twilo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WeTransfer, Triangle.gs, Institchu
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Reamaze combines email, social media, and live chat seamlessly so your customers can reach you however they want.
Company Email
support@reamaze.com
Contact No.
Company's Address
920 Saratoga Avenue Suite 213
San Jose, CA 95129
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Customer and contact management
- Email ticketing system
- Personal dashboard
- Flexible task and event management
- Complete traceability with customer and contact logging
- Sales/marketing calendar with Outlook integration
- Product/services catalogue
- File and document management with complete indexing and search
- Mass email
- Web forms
- Sales chat tool for easy web site integration
- Email integration with templates
- Flexible workflow and process management
- Customer project management
- SLA’s with escalations to make sure service targets and customer retention targets are met
- Data import and export capabilities
- Web service API for integration with back end systems
- Completely web based with mobile app
Pricing Info
7For the Small plan, subscription starts at 19 euros per user per month, which gives access to the base module containing the following core functions: group calendar, issue/case tracking, PM reports and statistics, Search, Users & Permissions.
For Medium, subscribers are entitled to the base module plus the following: project management functions, email ticket system, support center and live support chat. Rate is at 33 euros per user per month.
The Large plan is at 47 euros per user per month. It is equipped with all the functionalities for the Small and Medium subscription packages, plus these additional features: CRM, corporate branding, product/asset inventory and enterprise chat. This is recommended for big organizations who want to maximize their functions.
There is also a Pick & Choose pricing plan where each module or core function is priced individually, and you choose depending on what you need.
Integrations
There is a VisionFlow mobile app available. Other integrations not specified.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Toyota, Swiss Armed Forces, Brio, Saab, SKF
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
VisionFlow is modular and responsive to your needs and gives you the setup your project requires.
Company Email
info@visionflow.com
Contact No.
Company's Address
Visionera AB
Vegagatan 3
11329 Stockholm, Sweden
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The products analyzed on this page are merely a small sample of our complete Help Desk Software category and you should keep in mind that there could be more reliable alternatives out there. If you would like to guarantee you make the optimal decision for your company we strongly encourage you to compare more solutions first. You can also consider to consult our top 10 Help Desk Software ranking to find out which solutions are now the highest-ranking ones and leaders in the market.
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