Reamaze
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Email support
- Facebook, Twitter, and Instagram integration
- SMS/MMS integration with ClickSend and Twilio
- Knowledgebase
- Live chat
- Automated workflows
- Multi-brand support
- Roles and Permissions
- CRM with customer data blocks
- Public sites
- Team collaboration and staff notes
- Response templates
- Collision detection
- Notifications, tags, filters
- Autoresponders
- Permalinks
- Reporting
- Javascript integrations
- API
- Keyboard shortcuts
- Customizable
- Site integration
Pricing Info
Pricing Info
- Unlimited Support Emails
- Social Media Integration
- Reporting and Analytics
- Public/Internal Knowledge Base
- Workflow Automation
- Website Integration
- Live chat (additional $5 per user per month)
A 14-day trial period is also provided for those who want to test and see how Reamaze can make businesses approachable and customers reachable.
Integrations
Integrations
Reamaze supports integrations with the following business systems and applications:
- Slack
- Shopify
- MailChimp
- Magento
- GitHub
- Bigcommerce
- Zapier
- Google Apps
- HipChat
- SMS/MMS vis Clicksend and Twilo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WeTransfer, Triangle.gs, Institchu
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Reamaze combines email, social media, and live chat seamlessly so your customers can reach you however they want.
Company Email
support@reamaze.com
Contact No.
Company's Address
920 Saratoga Avenue Suite 213
San Jose, CA 95129
Reamaze Comparisons
Popular Reamaze Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multi-channel support
- Multi-brand management
- Knowledge base
- Easy installations
- Multiple Mailbox Management
- Team collaboration
- Facebook integration
- Twitter search integration
- Instant overview
- Hybrid Messaging
- Macros
- Mobile Apps
- Reporting
- Customization of fields, text, and appearances
- Cloud-based system
Pricing Info
Here are the Casengo cost details:
Casengo offers a free trial package and 3 paid versions, each designed to provide customer support that suits both the size of your business and your budget.
Free. This Free package allows you to try Casengo’s brand of chat support. Up to 3 users and 30 conversations, this plan comes with a knowledge base and a load of basic features such as Call Logging, Customer Management labeling and filtering, and Twitter search.
Basic @ 9 euros/month. Great for small businesses and independent freelancers, this Basic Plan is great for teams up to 3 users and up to 100 conversations. Comes with standard chat and email support plus social media integration.
Premium @ 29 euros/month/user. A big favorite among all types of business from multiple industries, the Premium bundle offers unlimited number of users and unlimited number of conversations. Carries basic features and offer multiple customer support channels. Also available in other languages.
Enterprise @ 44 euros/month/user. Carries the Premium Plan features and more. Rigged with topnotch business functions such as custom reporting and vast knowledgebase to mention a few.
Integrations
Casengo is built to work in sync with the following applications and programs:
- Wordpress
- Drupal
- Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Ikbenmama, Totaal, Easy Generator, Chilly
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Simple service software using team effort to deliver help desk for you and your customers.
Company Email
support@casengo.com
Contact No.
Company's Address
Keizersgracht 467, Amsterdam, The Netherlands
Casengo Comparisons
Popular Casengo Alternatives
No Help Desk Software will be able to cover all the needs of a company. Even though main features of Reamaze and Casengo are obviously a priority you should also carefully examine the integrations provided by each solution. Quote frequently you will already be using some other B2B software in your company and it’s always better to go with apps that integrate well with each other. That way you will be able to be certain of a smooth transfer of information between your teams and apps, which can significantly reduce time wasted on migrating between one solution and the next.
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