Samanage
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Email support
- Facebook, Twitter, and Instagram integration
- SMS/MMS integration with ClickSend and Twilio
- Knowledgebase
- Live chat
- Automated workflows
- Multi-brand support
- Roles and Permissions
- CRM with customer data blocks
- Public sites
- Team collaboration and staff notes
- Response templates
- Collision detection
- Notifications, tags, filters
- Autoresponders
- Permalinks
- Reporting
- Javascript integrations
- API
- Keyboard shortcuts
- Customizable
- Site integration
Pricing Info
Pricing Info
- Unlimited Support Emails
- Social Media Integration
- Reporting and Analytics
- Public/Internal Knowledge Base
- Workflow Automation
- Website Integration
- Live chat (additional $5 per user per month)
A 14-day trial period is also provided for those who want to test and see how Reamaze can make businesses approachable and customers reachable.
Integrations
Integrations
Reamaze supports integrations with the following business systems and applications:
- Slack
- Shopify
- MailChimp
- Magento
- GitHub
- Bigcommerce
- Zapier
- Google Apps
- HipChat
- SMS/MMS vis Clicksend and Twilo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WeTransfer, Triangle.gs, Institchu
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Reamaze combines email, social media, and live chat seamlessly so your customers can reach you however they want.
Company Email
support@reamaze.com
Contact No.
Company's Address
920 Saratoga Avenue Suite 213
San Jose, CA 95129
Reamaze Comparisons
Popular Reamaze Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- IT Service Desk
- Contracts & Licenses
- Knowledge Base
- IT Asset Management
- Self-service Portal
- Risk Detection
- Problems & Changes
- IT Service Catalog
- SLA Management
- Reports and API
- Mobile Access
- Integrations Suite
- Tailored dashboard
- Risks tab
- Built-in best practices
- Automatic classification
- Warranty sync
- Drag & drop setup
- QR Audit tool
- Invisible patches
- Crowdsource printers
- No-regrets undo
- Fewer clicks
- Snapshot view
- Always current
Pricing Info
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Available pricing plans include:
- IT Service Desk
- IT Asset Management
- Integrated IT Solution
Integrations
- Google Apps
- Zapier
- Zendesk
- Citrix GoToAssist Remote Support
- Okta
- OneLogin
- CA SiteMinder and CA CloudMinder
- Samanage on-premise or cloud REST API
- QR and barcodes
- Jira
- LogMeIn
- Centrify
- Salesforce
- Dropbox
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Samanage is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
Company Email
support@samanage.com
Contact No.
Company's Address
117 Edinburgh South
Suite 100, Cary NC 27511
Samanage Comparisons
Popular Samanage Alternatives
Almost as crucial as functionalities and customer support responsiveness are pricing packages provided by Reamaze and Samanage. While pricing should not be the sole factor it’s definitely a key thing to consider. You should try to find a flexible pricing package that can be matched with your team size and easily scaled up when your business expands. Make sure you don’t opt for pricing plans that have complex functionalities that you won’t use and always try to get in touch with the vendor directly as big companies can frequently count on special pricing. You should also give a chance to a free trial or demo of each product to spend at least some time working with it. It’s a helpful experience that doesn’t ask you to spend any money and gives you a reliable overview of what it feels like to work with Reamaze and Samanage.
Page last modified