What is better Reamaze or ScreenConnect? We are here to improve the process of comparing Help Desk Software products for you. For example, on this page you can examine the overall performance of Reamaze (8.3) and contrast it with the overall performance of ScreenConnect (9.0). It's also possible to match their overall user satisfaction rating: Reamaze (89%) vs. ScreenConnect (96%).
What’s more, lexamine their capabilities carefully to determine which product can better tackle your company’s requirements. Generally, any business app has to let you to quickly view the big picture, all the while giving you quick access to the details.
Those of you who don't have much time or need a recommendation from our team may want to examine these top choices for this year: .
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
The solutions analyzed on this page are only a small part of our full Help Desk Software category and you should take into account that there may be more reliable options available. If you would like to guarantee you make the optimal decision for your company we definitely urge you to try out more products first. You can also consider to check out our top 10 Help Desk Software list to learn which services are currently the highest-ranking ones and dominate the market.
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