What is better Satsum or ServiceDock? The perfect Customer Experience Management Software is a solution that can deal with your company’s specific needs. You can identify which option works really with your company if you examine a wider range of products before you decide which one is the best.
For example, Satsum and ServiceDock are scored at 5.9 and 8.0, respectively, for general quality and performance. Similarly, Satsum and ServiceDock have a user satisfaction rating of 89% and 100%, respectively, which shows the general satisfaction they get from customers. Even better, talk to a current client of the software and ask for their feedback concerning the software in question.
We know that not all businesses have the time to scrutinize a wide range of various services, so we came up with a list of recommendations that you may find useful. Our top choices for the Customer Experience Management Software category are: Smartlook, Zendesk, Alchemer.
Contact ServiceDock for information about their basic and enterprise pricing offers. You can also submit a request for a demo to see if the software is a perfect fit for your business.
ServiceDock integrates with Zendesk and plans to add more in the future.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mothercare, Eddie Rocket's, Sky
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A Customer Experience Management platform specifically designed for Multi-Location Businesses. ServiceDock makes it easy to capture structured feedback in physical locations using the messaging apps your customers already have on their phones.
When you choose a app that you believe will work best for your business you shouldn’t simply pay attention to what professionals have to say about it. Quite frequently personal experience with the solution may be different, depending on your own preferences and needs. That’s why in our reviews we also give our User Satisfaction Rating for each solution to give you a quick overview of how actual users of Satsum and ServiceDock estimate their experience with the software. Our algorithm is based on detailed analysis of product appearances on other websites, social media as well as blogs, so you are going to receive a full and credible overview of what other users think about each solution. In this case Satsum got a total satisfaction rating at 89% while for ServiceDock 100% of people say they had an enjoyable experience with it.
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