What is better Satsum or Birdeye? There are many Customer Experience Management Software products out there today. The simplest way to find out which app fits your needs best is to compare them side by side. For instance, here you can compare Satsum and Birdeye for their overall score (5.9 vs. 9.0, respectively) or their user satisfaction rating (89% vs. 97%, respectively).
Additionally, you can review their capabilities and pricing terms as well as other helpful data below. When matching products be sure to analyze their corresponding features and mark their disparities to obtain a clearer picture of both deals. Likewise, keep in mind to evaluate secondary features like security, backup, intuitiveness, and customer support.
We know that not all businesses have enough time to examine a large number of different services, so we came up with a list of suggestions that you may find useful. Our top choices for the Customer Experience Management Software category are: Zendesk, Alchemer, Smartlook.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
Please note that even though both Satsum and Birdeye may have an outstanding set of features every service might be created for a different company size. If you are studying different apps you may want to give some attention to a company size they are meant for. Some functionalities might scale up well for big enterprises but if you have a small or mid-sized business it’s usually more sensible to avoid paying for complex functionalities that you may never have a chance to use.
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