CloudCherry
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Alerts/Escalation
- Automated Routing
- Automatic Customer Notices
- Complaint Monitoring
- Customer Database
- Customer Experience Management
- Inbox/Queue Management
- Live Chat
- Surveys and Feedback
- Trouble Ticketing
Pricing Info
Pricing Info
Contact ServiceDock for information about their basic and enterprise pricing offers. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Integrations
Integrations
ServiceDock integrates with Zendesk and plans to add more in the future.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mothercare, Eddie Rocket's, Sky
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A Customer Experience Management platform specifically designed for Multi-Location Businesses. ServiceDock makes it easy to capture structured feedback in physical locations using the messaging apps your customers already have on their phones.
Company Email
info@servicedock.com
Contact No.
Company's Address
ServiceDock
GW115 The Greenway Hub, DIT Grangegorman
Grangegorman Lower, Dublin 7
Ireland
ServiceDock Comparisons
Popular ServiceDock Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Omni(Present)- Channel (17+ VOC channels)
- Flexible questionnaire builder
- Readymade questionnaire templates
- Net Promoter Score
- Automated Sentiment Analysis
- Customer Satisfaction
- Customer Effect Score
- Email Links & Embeds
- Chatbots
- Popup Surveys
- QR Codes
- Customer Delight Meter & Customer Delight Score
- Feedback & Customer Experience and Dashboard
- Insight Center Mobile App
- Scheduled Report
- Real-time Insights
- Custom Reports
- Department Roles & Views
- Role-based Notifications
- Ticketing & Call Center
- Inbound IVR
- Open API
- Predictive Analytics
- Text Analysis
- Sentiment Analysis
- Custom Dashboard
- Customer Journey Mapping
- Predictive Modeling
Pricing Info
CloudCherry’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote. A free demo is also available.
Integrations
CloudCherry is an open API system you can easily connect to any app or business system in your software infrastructure. For more details, visit the company’s official website, and talk to their NPS management experts.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fastrack, University of Essex, Puma
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
CloudCherry is a software tool that helps companies understand what customers really think of their service and maximize the potential of every customer interaction.
Company Email
info@getcloudcherry.com
Contact No.
Company's Address
Customer Analytics Technologies Inc.
4695 Chabot Drive, Ste. 200
Pleasanton, CA 94588
USA
CloudCherry Comparisons
Popular CloudCherry Alternatives
When you compare various Customer Experience Management Software apps you shouldn’t simply analyze their list of features and provided pricing packages. Keep in mind the app must be adjusted to your requirements and business so the more flexible their offer the better. Find our what platforms are supported by ServiceDock and CloudCherry and ensure you will obtain mobile support for whichever devices you work on in your company. You should also examine which languages and countries are supported, as this might be a critical factor for many companies.
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