Intercom
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Omni(Present)- Channel (17+ VOC channels)
- Flexible questionnaire builder
- Readymade questionnaire templates
- Net Promoter Score
- Automated Sentiment Analysis
- Customer Satisfaction
- Customer Effect Score
- Email Links & Embeds
- Chatbots
- Popup Surveys
- QR Codes
- Customer Delight Meter & Customer Delight Score
- Feedback & Customer Experience and Dashboard
- Insight Center Mobile App
- Scheduled Report
- Real-time Insights
- Custom Reports
- Department Roles & Views
- Role-based Notifications
- Ticketing & Call Center
- Inbound IVR
- Open API
- Predictive Analytics
- Text Analysis
- Sentiment Analysis
- Custom Dashboard
- Customer Journey Mapping
- Predictive Modeling
Pricing Info
Pricing Info
CloudCherry’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote. A free demo is also available.
Integrations
Integrations
CloudCherry is an open API system you can easily connect to any app or business system in your software infrastructure. For more details, visit the company’s official website, and talk to their NPS management experts.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fastrack, University of Essex, Puma
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
CloudCherry is a software tool that helps companies understand what customers really think of their service and maximize the potential of every customer interaction.
Company Email
info@getcloudcherry.com
Contact No.
Company's Address
Customer Analytics Technologies Inc.
4695 Chabot Drive, Ste. 200
Pleasanton, CA 94588
USA
CloudCherry Comparisons
Popular CloudCherry Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- A/B testing
- Audience segmentation
- Behavior triggered messages
- Conversation search
- Customer user profiles
- Email campaign creation
- In-app message/email composer
- Inbound email address
- Intercom app for iOS
- Issue resolution
- Key message grouping
- Live user data
- Message tagging
- Personalized reply templates
- Real-time performance monitoring
- Real-time updates
- Rich message composer
- Team assigning
- Team inbox
- User event tracking
Pricing Info
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
- Respond: from $53/month – Manage conversations with leads and customers at scale.
- Engage: from $53/month – Send targeted messages to the right people at the right time.
- Educate: $49/month flat rate – Create, organize and publish help articles
- Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
- Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
- Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
Integrations
Intercom offers an API and integrates with the following applications:
- Salesforce
- Segment
- Slack
- Github
- Clearbit Reveal
- WordPress
- Stripe
- Zapier
- Hipchat
- Zendesk
- Mixpanel
- Mailchimp
- Marketo
- Trello
- ChargeDesk
- FullStory
- Shopify
- Statbot
- SatisMeter
- AirCall
- AskNicely
- ProductBoard
- Wootric
- AddCharts
- Hull
- Landingi
- Nomnom
- Privy
- Front
- Tray.io
- Microsoft Teams
- Adespresso
- GeckoBoard
- Meya
- Notion
PieSync - StamPlay
- DataHero
- Chameleon
JustCall - Toky
- Leadsbridge
- Automate.io
- Blendo
- Smartlook
- SalesSeek
- Insycle
- CloudApp
- Upscope
- Droplr
- Fivetran
- Median
Jira - Stitch
- DriftRock
- Grow
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Invision, Droplr, BugHerd, Codeship, Vend
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Intercom is a user intelligence and behavioral targeting platform to better understand, improve, and benefit from your customer communication.
Company Email
team@intercom.io
Contact No.
Company's Address
98 Battery Street, Suite 402, San Francisco, CA 94111
Intercom Comparisons
Popular Intercom Alternatives
Every time you test various Customer Experience Management Software software you shouldn’t only explore their features list and offered pricing plans. Pay attention to the fact that the app must be adjusted to your needs and business so the more flexible their offer the better. Check what platforms are supported by CloudCherry and Intercom and be certain you will get mobile support for whichever devices you use in your company. It may also be a good idea to examine which languages and geographies are supported, because this could be a critical factor for many firms.
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