What is better CloudCherry or Intercom? Today’s firms want the top Customer Experience Management Software product to keep on being competitive. On this page we help you with choosing the best software, by allowing you to examine CloudCherry and Intercom down to the very details of their individual functions.
You can even check our overall scoring values, which rate the software general quality and performance. CloudCherry got a 8.5 score, while Intercom has a score of 8.9. Likewise, you can compare their general user satisfaction rating: N/A% (CloudCherry) against 96% (Intercom). Remember to opt for the application that best addresses your most urgent issues, not the software with the higher number of features.
Our experts made sure to prepare reviews of all popular Reviews Management Software products available on the market, but among all the ones we reviewed these three deserved our special attention: Sogolytics, Yotpo, Alchemer.
CloudCherry’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote. A free demo is also available.
CloudCherry is an open API system you can easily connect to any app or business system in your software infrastructure. For more details, visit the company’s official website, and talk to their NPS management experts.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fastrack, University of Essex, Puma
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CloudCherry is a software tool that helps companies understand what customers really think of their service and maximize the potential of every customer interaction.
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
When you choose a software that you are sure will work best for your business you shouldn’t just pay attention to what reviewers have to say about it. In many cases personal experience with the app will vary, depending on specific goals and needs. This is why in our reviews we also provide our User Satisfaction Rating for every service to give you a reliable impression of how real users of CloudCherry and Intercom evaluate their contact with the product. Our system is built around detailed analysis of product mentions on other sites, social networks as well as blogs, so you are going to obtain a comprehensive and credible picture of what other customers think about each software. In this case CloudCherry got a total satisfaction rating at N/A% while for Intercom 96% of people claim they had an enjoyable experience with it.
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