CloudCherry
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Omni(Present)- Channel (17+ VOC channels)
- Flexible questionnaire builder
- Readymade questionnaire templates
- Net Promoter Score
- Automated Sentiment Analysis
- Customer Satisfaction
- Customer Effect Score
- Email Links & Embeds
- Chatbots
- Popup Surveys
- QR Codes
- Customer Delight Meter & Customer Delight Score
- Feedback & Customer Experience and Dashboard
- Insight Center Mobile App
- Scheduled Report
- Real-time Insights
- Custom Reports
- Department Roles & Views
- Role-based Notifications
- Ticketing & Call Center
- Inbound IVR
- Open API
- Predictive Analytics
- Text Analysis
- Sentiment Analysis
- Custom Dashboard
- Customer Journey Mapping
- Predictive Modeling
Pricing Info
Pricing Info
CloudCherry’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote. A free demo is also available.
Integrations
Integrations
CloudCherry is an open API system you can easily connect to any app or business system in your software infrastructure. For more details, visit the company’s official website, and talk to their NPS management experts.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fastrack, University of Essex, Puma
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
CloudCherry is a software tool that helps companies understand what customers really think of their service and maximize the potential of every customer interaction.
Company Email
info@getcloudcherry.com
Contact No.
Company's Address
Customer Analytics Technologies Inc.
4695 Chabot Drive, Ste. 200
Pleasanton, CA 94588
USA
CloudCherry Comparisons
Popular CloudCherry Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Benchmarking
- Customer recovery
- Dashboarding
- Data collection
- Data integration
- Goal setting
- Interactive analytics
- Media sharing
- Mobile feedback
- Push reporting
- Text analytics
Integrations
Medallia’s offers integration with CRM systems to make it easy for account managers and contact center executives to view and take action on customer feedback information natively within their CRM. Without needing to use a separate login, employees can close support tickets, review feedback, view contact and operational info, and close the loop with unhappy customers.
Medallia for Salesforce puts your customer feedback into the hands of your services and sales teams right within Salesforce.com.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, GE Healthcare, Nordstrom, PayPal
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Medallia offers Software-as-a-Service (SaaS), Enterprise Feedback Management (EFM) and Customer Experience Management (CEM) software and services to businesses.
Company Email
Contact No.
Company's Address
Medallia Palo Alto, 395 Page Mill Road, Suite 100, Palo Alto, CA 94306, USA
Medallia Comparisons
Popular Medallia Alternatives
It may not always be sufficient to simply compare CloudCherry and Medallia against each other. Even though reliable features, cost and user comments are all important and should be included when making a final decision, you should also check out the recognition and awards merited by every solution. In many cases a less popular product may turn out to be an amazing choice that was a winner of many industry awards such as our Great User Experience Award which proves that regardless of limited market presence it’s a worthy contender to the apps that rule the market.
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