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Compare Medallia vs NinjaOne (Formerly NinjaRMM)

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better Medallia or NinjaOne (Formerly NinjaRMM)? Getting the ideal Customer Support Software product is all about assessing various solutions and figuring out the top program for your specific needs. Our proprietary system gives you an instant look at the general rating of Medallia and NinjaOne (Formerly NinjaRMM). For total quality and performance, Medallia scored 6.8, while NinjaOne (Formerly NinjaRMM) scored 8.6. On the other hand, for user satisfaction, Medallia earned 98%, while NinjaOne (Formerly NinjaRMM) earned 93%.

Below you can also check their functionalities, terms, plans, etc. to determine what software will be more appropriate for your situation. An important feature to assess is if the software lets you to enable and disable permissions on different types of users to limit the exposure of any critical company data.

People who want to save some time or would like to get a Customer Support Software suggestion from our experts may want to investigate these top choices for the current year: Freshdesk, Zendesk, Freshdesk Omni.

Please note that while both Medallia and NinjaOne (Formerly NinjaRMM) may have an excellent array of features each product may be designed for a different business size. If you are analyzing various solutions you may want to give some attention to a business type they are aimed at. Specific features may scale up efficiently for large enterprises but if you own a small or mid-sized company it’s often better to stay away from paying for customized functionalities that you might never actually use.

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