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Compare CloudCherry vs Getfeedback

What is better CloudCherry or Getfeedback? With different functionalities, pricing, terms, and more to compare, determining the best CRM Software for your firm is tough. However by using our system, it's easy to match the characteristics of CloudCherry and Getfeedback together with their general rating, respectively as: 8.5 and 8.5 for overall score and 100% and 100% for user satisfaction.

You can also review them feature by feature check out which program is a more suitable fit for your business. Don’t forget to use a trial version first before opting in for a plan to get a firsthand experience how the program works in real setting.

We did our best to review all popular Feedback & Reviews Management Software solutions that you can find on the market, but among them these three deserved our special attention: SoGoSurvey, Qualtrics CX, Yotpo.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Omni(Present)- Channel (17+ VOC channels)
  • Flexible questionnaire builder
  • Readymade questionnaire templates
  • Net Promoter Score
  • Automated Sentiment Analysis
  • Customer Satisfaction
  • Customer Effect Score
  • Email Links & Embeds
  • Chatbots
  • Popup Surveys
  • QR Codes
  • Customer Delight Meter & Customer Delight Score
  • Feedback & Customer Experience and Dashboard
  • Insight Center Mobile App
  • Scheduled Report
  • Real-time Insights
  • Custom Reports
  • Department Roles & Views
  • Role-based Notifications
  • Ticketing & Call Center
  • Inbound IVR
  • Open API

Pricing Info

CloudCherry’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote. A free demo is also available.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Fastrack, University of Essex, Puma

Integrations

CloudCherry is an open API system you can easily connect to any app or business system in your software infrastructure. For more details, visit the company’s official website, and talk to their NPS management experts.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

CloudCherry is a software tool that helps companies understand what customers really think of their service and maximize the potential of every customer interaction.

Company Email

info@getcloudcherry.com

Contact No.

Company's Address

Customer Analytics Technologies Inc.
4695 Chabot Drive, Ste. 200
Pleasanton, CA 94588
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Responsiveness to multiple devices
  • Real-time data analytics and results
  • Multi-lingual surveys
  • Images and video support
  • Brand and personalization control
  • Compatibility with various distribution platforms
  • Supports all emailing systems.
  • Data export option
  • API availability

Pricing Info

GetFeedback is available in four pricing plans. Users may start with a 14-day free trial with the app’s full capabilities, Salesforce integration, and up to 20 survey responses. Once the trial is over, here are the plans users can choose from to continue using the service:

GetFeedback Professional – $50/month

  • 1 User Account
  • 1,000 Responses/month
  • Advanced Logic
  • Advanced Reporting
  • Customizable Survey Templates
  • Email Support
  • Question & Answer Piping
  • Survey Email Delivery
  • Web-based Survey Builder

GetFeedback Advanced – $150/month

  • 1+ User Accounts
  • 1,500+ Responses/month
  • All GetFeedback Professional features
  • Custom Branding & Whitelabeling
  • Team Collaboration
  • Website Survey Widget

GetFeedback Corporate – custom pricing

  • All GetFeedback Advanced Features
  • API Access
  • Custom Team Size
  • Custom Response Volume
  • Custom Notifications
  • Dedicated Customer Success
  • Filtered Dashboards
  • Onboarding Service
  • Priority Email & Phone Support
  • Real-time Analytics
  • Survey Email Templates
  • Text Analytics

GetFeedback for Salesforce – custom pricing

  • All GetFeedback Corporate Features
  • Salesforce Integration
  • Salesforce Report Surveys
  • Salesforce Lead & Contact Forms
  • Salesforce Sandbox Support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

ESPN, Facebook, The North Face, Red Bull

Integrations

Getfeedback integrates with the following business systems and applications:

  • Campaign Monitor
  • Salesforce Sales Cloud
  • Salesforce App Cloud
  • Desk.com

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Getfeedback helps you create attractive and engaging online surveys and enables real-time analysis of the available data.

Company Email

sales@getfeedback.com

Contact No.

Company's Address

631 Howard St #500
San Francisco, CA 94105
USA

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

When you test various CRM Software software you shouldn’t simply study their list of features and offered pricing plans. Pay attention to the fact that the service must be adjusted to your standards and company so the more flexible their offer the better. Explore what OSes are supported by CloudCherry and Getfeedback and ensure you will get mobile support for whatever devices you work on in your company. It may also be a good idea to learn which languages and countries are supported, because this may be a key element for many businesses.

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