What is better ServiceDock or xSellco Feedback? Purchasing the proper Customer Experience Management Software product is as simple as contrasting the good and weaker functions and terms offered by ServiceDock and xSellco Feedback. Here you can also match their general scores: 8.0 for ServiceDock vs. 9.0 for xSellco Feedback. Or you can look at their general user satisfaction rating, 100% for ServiceDock vs. N/A% for xSellco Feedback.
We suggest that you spend some time to analyze their differences and figure out which one is the better alternative for your company. Moreover. bear in mind to factor in your company’s or industry’s special situation, for instance, a multilingual app for a global staff or a mobile version to help you work away from your office.
We realize that not all businesses have the time to test a wide range of different solutions, so we prepared a list of suggestions that you may find useful. Our top choices for the Customer Experience Management Software category are: Zendesk, Alchemer, Smartlook.
Contact ServiceDock for information about their basic and enterprise pricing offers. You can also submit a request for a demo to see if the software is a perfect fit for your business.
ServiceDock integrates with Zendesk and plans to add more in the future.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mothercare, Eddie Rocket's, Sky
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A Customer Experience Management platform specifically designed for Multi-Location Businesses. ServiceDock makes it easy to capture structured feedback in physical locations using the messaging apps your customers already have on their phones.
xSellco Feedback offers several payment plans to choose from, depending on whether you’re interested in managing a small team, or looking to purchase an enterprise pricing plan for a large business. For each plan, you can benefit from the company’s free 14-day trial, and examine its features in advance. Here are the details of each plan:
xSellco Feedback integrates with the following business systems and applications:
Amazon
eBay
Trustpilot
Xsellco Helpdesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MicksGarage, Suzuki, Shark, Lighting Supply Group
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
xSellco Feedback is part of xSellco sales productivity suite and is in charge of timely feedback solicitation from the most satisfied customers. It uses an automated system that targets satisfied customers for reviews. It also distinguishes good and bad reviews, so you can immediately prioritize which one to act on first.
No Customer Experience Management Software will manate to solve all the needs of a business. Even though core functionalities of ServiceDock and xSellco Feedback are important you should also carefully examine the integrations supported by each product. In many cases your team will already be using other types of B2B software in your company and it’s much more beneficial to select products that integrate well with one another. With that approach you can be certain of an effortless transfer of information between your teams and apps, which can considerably reduce time wasted on migrating between one product and the other.
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