ServiceDock
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Alerts/Escalation
- Automated Routing
- Automatic Customer Notices
- Complaint Monitoring
- Customer Database
- Customer Experience Management
- Inbox/Queue Management
- Live Chat
- Surveys and Feedback
- Trouble Ticketing
Pricing Info
Pricing Info
Contact ServiceDock for information about their basic and enterprise pricing offers. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Integrations
Integrations
ServiceDock integrates with Zendesk and plans to add more in the future.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mothercare, Eddie Rocket's, Sky
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A Customer Experience Management platform specifically designed for Multi-Location Businesses. ServiceDock makes it easy to capture structured feedback in physical locations using the messaging apps your customers already have on their phones.
Company Email
info@servicedock.com
Contact No.
Company's Address
ServiceDock
GW115 The Greenway Hub, DIT Grangegorman
Grangegorman Lower, Dublin 7
Ireland
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Customer Struggle score
- Key Journeys
- Opportunities
- Error Reporting
- Session Replay
- Heatmaps
- Conversion Funnels and Funnel Insights
- Form Analytics
- Alerts and exports
- Integrations with Google Analytics, Adobe Analytics, Optimizely, Oracle Maxymiser and more.
Pricing Info
SessionCam’s enterprise pricing is available upon request. Interested users can also check the vendor’s 21-days free trial, and have a professional team assist them on building a plan, and achieving their website goals.
Integrations
Your existing marketing analytics stack will be enhanced by SessionCam thanks to a wide range of integrations, including:
- Google Analytics
- Google 360
- Adobe Analytics
- Oracle Maxymiser
- Optimizely
- Monetate
- Qubit
- A/B Tasty
- Tealium
- PIWIK
- Ensighten
- Magento
- Visual Web Optimizer (VWO)
- Qualaroo
- Webtrends
- ServiceTick
Custom variables such as multi-variant test codes can be passed into SessionCam and our API gives you a real-time data feed of visitor data recorded from your website.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sky, Financial Times, John Lewis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SessionCam records, analyzes, and replays every journey your customers made on your website.
Company Email
support@sessioncam.com
Contact No.
Company's Address
SessionCam Limited,
Seebohm House,
2-4 Queen Street,
Norwich,
NR2 4SQ,
United Kingdom
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Almost as crucial as features and user support quality are pricing packages offered by ServiceDock and SessionCam. Even though pricing should not be the only factor it’s definitely an important thing to consider. You should count on a flexible pricing plan that can be matched with your team size and easily scaled up if your business develops. Make sure you don’t pick plans that have complex functionalities that you won’t find useful and always make an effort to contact with the vendor directly as enterprises can frequently count on discounts. You should also check out a free trial or demo of each software to spend at least some time on actual work with the system. It’s a useful experience that doesn’t need you to pay any money and provides you with a practical overview of what it’s like to work with ServiceDock and SessionCam.
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