What is better ServiceDock or Amity? Different businesses want different types of Customer Experience Management Software. To find out which service fits your needs, think about reviewing various options feature by feature along with their terms and pricing. Furthermore, you may get a quick idea of their general performance and customer feedback by having a look at our smart scoring system.
The results are: ServiceDock (8.0) vs. Amity (8.2) for all round quality and performance; ServiceDock (100%) vs. Amity (N/A%) for user satisfaction rating. Check out their high and weaker points and see which software is a more sensible choice for your company. One simple but effective way is to note down the advantages and disadvantages of both applications side by side and check which app comes on top.
Our experts made sure to review all popular Customer Experience Management Software products that you can find out there, but among all the ones we reviewed these three deserved our special attention: Alchemer, Zendesk, Smartlook.
Contact ServiceDock for information about their basic and enterprise pricing offers. You can also submit a request for a demo to see if the software is a perfect fit for your business.
ServiceDock integrates with Zendesk and plans to add more in the future.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mothercare, Eddie Rocket's, Sky
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A Customer Experience Management platform specifically designed for Multi-Location Businesses. ServiceDock makes it easy to capture structured feedback in physical locations using the messaging apps your customers already have on their phones.
Contact Amity for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Amity integrates with the following business systems and applications:
Act-On
Amazon Redshift
AskNicely
Base CRM
Box
Capsule CRM
ChargeBeeChargify
Delighted
Desk
Dropbox
FreshBooks
Freshdesk
Gmail
Google Apps
Google Analytics
Google BigQuery
Harvest
Help Scout
Highrise
HubSpot
Infusionsoft
Intacct
Intercom
JIRA
MailChimp
Marketo
MS Dynamics
Mixpanel
Netsuite
MS Office 365
Promoter.io
QuickBooks
Salesforce
Recurly
SurveyMonkey
Wave
Xero
Wootric
Zendesk
Zoho CRM
Zuora
Typeform
Stripe
Sugar CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tracckr, LeanPlum, ExpertFile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Amity provides the world’s most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness.
All the data, details and reviews that we offered in this comparison were taken from official vendor pages, promotional resources available online, actual experience from real users as well as our individual hands-on use of each solution by an expert. We do our best to thoroughly study each product, therefore we not only examine it internally, but we also match our observations with views of other people from the SaaS community.
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