LiaCX
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Drive improvement
- Trend analysis
- Multi-channel collection
- Dashboard
- Action management
- Automatic survey creation
- Real-time survey evolution
- Survey length control
- Automatic feedback email
- Embedded surveys
- Embed survey to your website or page
- Net Promoter Score (NPS)
- NPS improvement analysis
- Average satisfaction score
- Feedback filter
- Maximum number of feedback
Pricing Info
Pricing Info
Satsum offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plans for your company:
SIMPLY FEEDBACK– $45/month per touch point
- Net Promoter Score
- Email feedback
- Web feedback
- Custom branding
ACTIONABLE FEEDBACK-$76/month per touch point
Everything in simply feedback, plus:
- Advanced data capture
- Key drivers analysis
- Integrations
IMPACT-$154/month per touch point
Everything in actionable feedback, plus:
- Real-time customer recovery
- Premium support
- Success program
ENTERPRISE – by quote
Contact Satsum.com in case you need to:
- Want to rack over 10000 responses
- Have specific customer requirements
- Need bespoke integrations
Integrations
Integrations
Satsum integrates with the following business systems and applications:
- MailChimp
- Zapier
- Magneto
- Shopify
- Zendesk
- Salesforce
- Desk
- Stripe
- WordPress
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nitro Digital, Intercontinetal Hotels Group, Sooqini
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Satsum is a Customer Experience Management software that is designed to help businesses to increase customer loyalty and referrals.
Company Email
info@satsum.com
Company's Address
Satsum Comparisons
Popular Satsum Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Analytics
- Notifications
- Build dynamic mobile forms
- Create and edit checklists
- Identify & fix issues
- Instant submissions
- Real-time automated insights
- Mobile reports
- Import from Excel
- Customizable fields
- Yes/no, numbers, text, dates
- Multiple choice, multi-select, calculation fields
- Library of free industry forms & checklists
- Define scoring, weights, notifications, schedules and more
- Conversation-style history
- Assign action to specific users and set due dates
- CX Action Campaign plans – track and manage execution
- Instant overviews
- Filter insights by date, checklist, group, or location
- Identify trends and patterns
- Automated actions
- Advanced customizations for specific audit processes
- Groups and permissions
- Electronic signature
Pricing Info
Contact the vendor and get your enterprising pricing quote and other product details.
Integrations
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
- Microsoft Dynamics
- Salesforce
- Oracle
- NetSuite
- SAP Analytics
- Dell Boomi
- Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
Company Email
info@intouchinsight.com
Contact No.
Company's Address
Montreal
2963 Joseph A. Bombardier
Laval, QC
H7P 6C4
LiaCX Comparisons
Popular LiaCX Alternatives
The solutions analyzed on this page are only a small part of our complete Customer Experience Management Software category and you should keep in mind that there may be more desirable solutions available. If you would like to ensure you make the optimal decision for your team we strongly suggest that you analyze more software first. It may also be a good idea to consult our top 10 Customer Experience Management Software list to find out which apps are currently the best ones and dominate the market.
Page last modified