Samanage
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- IT Service Desk
- Contracts & Licenses
- Knowledge Base
- IT Asset Management
- Self-service Portal
- Risk Detection
- Problems & Changes
- IT Service Catalog
- SLA Management
- Reports and API
- Mobile Access
- Integrations Suite
- Tailored dashboard
- Risks tab
- Built-in best practices
- Automatic classification
- Warranty sync
- Drag & drop setup
- QR Audit tool
- Invisible patches
- Crowdsource printers
- No-regrets undo
- Fewer clicks
- Snapshot view
- Always current
Pricing Info
Pricing Info
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Available pricing plans include:
- IT Service Desk
- IT Asset Management
- Integrated IT Solution
Integrations
Integrations
- Google Apps
- Zapier
- Zendesk
- Citrix GoToAssist Remote Support
- Okta
- OneLogin
- CA SiteMinder and CA CloudMinder
- Samanage on-premise or cloud REST API
- QR and barcodes
- Jira
- LogMeIn
- Centrify
- Salesforce
- Dropbox
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Samanage is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
Company Email
support@samanage.com
Contact No.
Company's Address
117 Edinburgh South
Suite 100, Cary NC 27511
Samanage Comparisons
Popular Samanage Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Website widget
- Batch operation
- Automated workflows
- Ticket creation
- Ticket management
- Ticket replying
- Custom branding
- Integration
- Reporting
- Knowledge management
- Self-service
- Automation
Pricing Info
HelpSpot has the following tier based and enterprise pricing plans:
- Up to 3 agents @ free
- Up to 5 Agents @ $599
- Up to 10 Agents @ $999
- Up to 25 Agents @ $1999
- Up to 50 Agents @ $3999
- Up to 75 Agents @ $6999
- Up to 100 Agents @ $9999
- Up to 150 Agents @ $12,999
- Up to 250 Agents @ $15,999
- Up to 500 Agents @ $19,999
- Up to 1000 Agents @ $34,999
- Up to 2000 Agents @ $59,999
Integrations
HelpSpot integrates with the following applications:
- Zapier
- Microsoft Power BI Reporting Tools
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
NetCE, NinjaTrader
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An intuitive help desk software and support ticket system designed to help businesses handle customer support needs.
Company Email
Contact No.
Company's Address
HelpSpot
2600 South Rd Ste 44-175,
Poughkeepsie, NY 12601.
HelpSpot Comparisons
Popular HelpSpot Alternatives
In case you continue having second thoughts about which service will perform best in your case it may be a sound idea to check out each service’s social metrics. Such metrics are usually a sign of how popular a given solution is and how wide is its online presence. For instance, in case of Facebook Samanage has 2052 likes on their official profile while HelpSpot profile is liked by 167 users.
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