Freshdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Tracing
- Call Forwarding
- Call Monitoring
- Call Recording
- Call Volume Adjustment
- Call Storage
- Call Reporting
- Call Logs
- Call Analytics
- Caller Information Collection
- Call-Back Ability
- Conversion Monitoring
- API
- Third-Party App Syncing
- Software Configuration
- Analytics & Reporting
Pricing Info
Pricing Info
Ringostat offers the following enterprise pricing below. All Ringostat products can be tested with its 14-day free trial.
Virtual PBX 2.0 — from $39
- 5 workplaces included
- Flexible settings of inbound and outbound communication
- Backup servers and directions in case if a provider has a breakage
- Email notifications and SMS about missed calls
- All Ringostat integrations
Call tracking — from $59
- 5 places for substituted numbers included (phone numbers are not included in the cost)
- Static, dynamic, and combined substitution
- Automatic calculation of the needed amount of numbers for substitution
- Reports by 30+ parameters
- All Ringostat integrations
End-to-end analytics — from $39
Shows the effectiveness of ads considering ROI
- Up to 500 sessions per day included
- Flexible settings of attribution models
- The opportunity of manual import of costs from external systems
- Time decay customization
- All Ringostat integrations
Ringostat Smart Phone — from $39
Allows working with calls, messages, as well as see insights on your customers right in the browser
- 3 workplaces included
- Ringostat Smart Phone included (Ringostat virtual PBX is required)
- Ringostat Insider included (Ringostat call tracking and virtual PBX are required)
- Ringostat Messenger included
- All Ringostat integrations
Callback — from $39
- 15 options of the callback design included
- Customization of the widget shape and placement
- A detailed report on calls via the callback
- Automatic processing of any online forms on the website
- All Ringostat integrations
Integrations
Integrations
Ringostat is an open API system, which means you can connect it to virtually any third-party system or application. Prominent integrations include:
- Google Analytics
- Woopra
- Kissmetrics
- OWOX BI
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Audi, Oxford Medical, Kurilova & Company
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Ringostat is a dedicated call tracking application employed by businesses of varying sizes to optimize their sales strategies.
Company Email
support@ringostat.com
Contact No.
Company's Address
25 Broadway, 10th Floor
New York, NY 1000
USA
Ringostat Comparisons
Popular Ringostat Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Ticket Management and Monitoring
- Team Inbox
- SLA Management
- Agent Collision Detection
- Custom Ticket Creation
- Repeated Action Automation
- Pre-formatted Response Generation
- Team Huddle
- Shared Ownership
- Linked Tickets
- Ticket Splitting
- Multichannel Support
- Ticket Dispatch
- Intelligent Ticket Management
- Time-triggered Automation
- Event-triggered Automation
- Real-time Email Notification
- Immediate Solutions Provider
- Email to Knowledge Base Content
- Feedback Mechanism
- Knowledge Base Monitoring
- Moderation Creation and Management
- Forum topic to ticket conversion
- Helpdesk and customer satisfaction reports
- Real-time customer analytics
- Customized Reports
- Portal Design and Customization
- Agent Management and Delegation
- Custom Ticketing, URL, and apps
- Customer Segmentation
- Custom SSL Certificates
- IP and Network Restrictions
- Identity and Access Management
Pricing Info
Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here.
Free
- 2 Agents
- Email Ticketing
- Ticket Trend Report
- Social Ticketing
- Knowledge Base
- Ticket Dispatch
- Team Collaboration
- Call-to-ticket conversion
Growth
– $18/agent/month or $15/agent/month/annual billing
- All Free Features
- Automation Capabilities
- In-depth Helpdesk
- Chats and Calls Management
- Marketplace Apps
- SLA Management
- Business Hours
Pro
– $59/agent/month or $49/agent/month/annual billing
- All Growth Features
- Automatic Ticket Assignment
- In-app Chat Campaigns
- Answer Bot
- Portal Customization
- Custom Roles
- Enterprise Reporting
- Multiple SLAs and Timezones
- Smart Call Escalations
- Call Barging and Monitoring
Enterprise
– $95/agent/month or $79/agent/month/annual billing
- All Pro Features
- 5000 free bot sessions per month
- Skill-based Ticket Assignment
- IP Whitelisting
- Extendable API Rate Limit
- Sandbox
- Phone Calls Holiday Routing
- HIPAA Compliance
- Co-browsing
- Multilingual Chat FAQs
Integrations
Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.
Freshdesk also integrates with the following applications:
- SugarCRM
- Capsule
- Harvest
- Gmail Gadgets
- Google tools
- Dropbox
- HelpOnClick
- Snap Engage
- iContact
- Zoho CRM
- Freshchat
- Nimble
- FetchFlow
- Knowlarity
- Highrise
- Olark
- Microsoft Teams
- Constant Check
- Userlike
- Magento
- Woo Themes
- OneSky
- FreshPlugs
- RESTful API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An efficient and reliable help desk solution and winner of our Expert's Choice Award. The software offers multi-channel support, automation tools, gamification, and self-service portals to help businesses deliver high-quality customer support. The software helps improve organization and ease collaboration within support teams.
Company Email
support@freshdesk.com
Contact No.
Company's Address
311 California Street
San Francisco, CA 94104
USA
Freshdesk Comparisons
Popular Freshdesk Alternatives
If you are still having second thoughts about which solution will work best in your case it may be a sensible idea to take a look at each service’s social metrics. These metrics are frequently a sign of how popular each service is and how wide is its online presence. For example Ringostat Twitter account has currently 151 followers. At the same time Freshdesk Twitter is followed by 17901 people.
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