Kayako
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Tracing
- Call Forwarding
- Call Monitoring
- Call Recording
- Call Volume Adjustment
- Call Storage
- Call Reporting
- Call Logs
- Call Analytics
- Caller Information Collection
- Call-Back Ability
- Conversion Monitoring
- API
- Third-Party App Syncing
- Software Configuration
- Analytics & Reporting
Pricing Info
Pricing Info
Ringostat offers the following enterprise pricing below. All Ringostat products can be tested with its 14-day free trial.
Virtual PBX 2.0 — from $39
- 5 workplaces included
- Flexible settings of inbound and outbound communication
- Backup servers and directions in case if a provider has a breakage
- Email notifications and SMS about missed calls
- All Ringostat integrations
Call tracking — from $59
- 5 places for substituted numbers included (phone numbers are not included in the cost)
- Static, dynamic, and combined substitution
- Automatic calculation of the needed amount of numbers for substitution
- Reports by 30+ parameters
- All Ringostat integrations
End-to-end analytics — from $39
Shows the effectiveness of ads considering ROI
- Up to 500 sessions per day included
- Flexible settings of attribution models
- The opportunity of manual import of costs from external systems
- Time decay customization
- All Ringostat integrations
Ringostat Smart Phone — from $39
Allows working with calls, messages, as well as see insights on your customers right in the browser
- 3 workplaces included
- Ringostat Smart Phone included (Ringostat virtual PBX is required)
- Ringostat Insider included (Ringostat call tracking and virtual PBX are required)
- Ringostat Messenger included
- All Ringostat integrations
Callback — from $39
- 15 options of the callback design included
- Customization of the widget shape and placement
- A detailed report on calls via the callback
- Automatic processing of any online forms on the website
- All Ringostat integrations
Integrations
Integrations
Ringostat is an open API system, which means you can connect it to virtually any third-party system or application. Prominent integrations include:
- Google Analytics
- Woopra
- Kissmetrics
- OWOX BI
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Audi, Oxford Medical, Kurilova & Company
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Ringostat is a dedicated call tracking application employed by businesses of varying sizes to optimize their sales strategies.
Company Email
support@ringostat.com
Contact No.
Company's Address
25 Broadway, 10th Floor
New York, NY 1000
USA
Ringostat Comparisons
Popular Ringostat Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Support ticketing with email integration
- Fully featured live chat for your customer service portal and website
- Real-time visitor tracking
- Real-time messaging for help center and website
- Set SLAs to keep on top of customer conversations
- Phone call tracking and recording
- Enhanced self-service portal
- Advanced ticket workflows, rules and automations
- Customizable tickets, chats and customers
- Custom fields to collect all information needed
- Enhanced customer and organization profiles for CRM
- Multiple-plan support
- Ticket reply and resolution deadline management
- Set business hours for accurate performance tracking
- Slack integration
- Automatic escalation rules to prevent unaddressed customer queries
- Mobile apps for iOS, Android, Windows and Blackberry
- Mobile live chat with the Jabber gateway
- 100+ out-of-the-box help desk reports
- Custom reports via Kayako Query Language
- Schedule reports are automatically sent to your inbox
- Multi-lingual customer support and localizations
- Customizable look and feel of the help desk
- Strong support for ecommerce to increase sales and improve loyalty
- Intuitively designed Help Center enable customers to help themselves
- Rich customer and organization profiles
- Simple webhook integration to push customer data into Kayako
- Shared inbox enhances collaboration
Pricing Info
Free
- Up to 3 agents
- Live chat and email
- Basic Help Center
- 600+ integrations with Zapier
Inbox – $9/agent per month
- All Free features, plus:
- Email, chat and social
- Basic Help Center
- Assignment rules
- Insights
- Collision prevention
- Reply-only macros
Team – $15/agent per month
- All Inbox Features, plus:
- Support workflow
- SLA and business hours
- Advanced Insights
- Macros
- Single sign-on
Growth – $29/agent per month
- All Team features, plus:
- Powerful automation
- Custom views, fields, and forms
- Custom reporting
- Multi-brand, multi-language
- Advanced Help Center customization
- Organization profiles
Scale – $59/agent per month
- All Growth features, plus:
- Advanced workflow customization
- Internal Help Center
- Shared organizations
- Custom security policies
- Custom roles and permissions
- Salesforce integration
Enterprise – Custom pricing starts at $90/agent
Integrations
- 123FormBuilder
- ActiveCampaign
- Basecamp
- BigCommerce
- Campaign Monitor
- Chargebee
- Chargify
- Constant Contact
- Customer Thermometer
- Dropbox
- Drupal
- Eventbrite
- Flowdock
- Freshbooks
- Geckoboard
- GetResponse
- GitHub
- Gmail
- G Suite
- Google Analytics
- Google Calendar
- Google Drive
- Help Desk Migration
- Hootsuite
- HubSpot CRM
- Infusionsoft
- InsightSquared
- Intercom
- JIRA Software
- Joomla
- MailChimp
- Marketo
- Microsoft Dynamics CRM
- Microsoft Outlook
- Nicereply.com
- Nimble
- Pardot
- PayPal
- Pipedrive
- Pivotal Tracker
- Podio
- Quickbooks
- Recurly
- Salesforce
- SalesforceIQ
- SAML Single Sign-on
- Shopify
- Slaask
- Slack
- Stripe
- Sugar CRM
- SurveyGizmo
- SurveyMonkey
- SyncDojo
- Teamwork Projects
- Trello
- Typeform
- Webhooks
- WHMCS
- WooCommerce
- WordPress
- Wufoo
- Xero
- Yammer
- More apps from Kayako community
- REST API integrates with your apps and backend systems
- Zapier
- Zoho CRM
- Zuora
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Expertus, Hitachi, ASF, ICANN, Pearson, SEGA, Toshiba
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Kayako is the winner of our Expert's Choice Award. This help desk solution helps businesses build an efficient customer service infrastructure by creating a single platform for all customer service channels. Kayako also has a mobile app for providing seamless customer support on the go.
Company Email
sales@kayako.com
Contact No.
Company's Address
Kayako
Fourth floor, Midland Financial Centre 21-22
G.T. Road Jalandhar, Punjab 144001
India
Kayako Comparisons
Popular Kayako Alternatives
Almost as essential as functionalities and client support level are pricing plans offered by Ringostat and Kayako. Although price should not be a deciding factor it’s definitely a key thing to think about. You should look for a flexible pricing plan that can be matched with your business size and easily scaled up when your team develops. Be sure that you don’t opt for plans that include additional functionalities that you won’t use and always make an effort to get in touch with the vendor directly because big companies can usually benefit from discounts. You should also try out a free trial or demo of each software to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t need you to spend any money and offers a reliable overview of what it’s like to work with Ringostat and Kayako.
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