Remedyforce
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Incident & Problem Management
- Change Management
- CMDB & Configuration Management
- Asset Management
- Client Management
- Release Management
- Chat
- Multi-Channel Self-Service
- Service Catalog
- Mobile Apps for IT & the Business
- Service Level Management
- Dashboards & Analytics
- Reporting
- Social Collaboration with Chatter
- ITIL Best Practices and Smart Practices
- Knowledge Management
- Surveys
Pricing Info
Pricing Info
Pricing is available on a quote basis. Contact Remedyforce directly for more pricing information.
Integrations
Integrations
- Bomgar
- BMC Client Management
- Salesforce
- Single Sign-On
- RightAnswers
- Workday
- Shopify
- Infravision
- Chatter
- Column
- ScriptRock
- ServiceNow
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Remedyforce is built on the Salesforce Force.com platform to deliver high-speed IT and business service management.
Company Email
Contact No.
Company's Address
Remedyforce Comparisons
Popular Remedyforce Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Dashboards
- SLA Management
- Automated Response
- Customer Portal
- User, Role, and Access Management
- Customer/Contact Database
Pricing Info
BoldDesk offers different pricing plans for various business scales. The business offers a free 15-day trial, and you can contact the vendor for a FREE demo.
Scale – $12 for per agent Incl.
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Email ticketing.
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Knowledge base
-
Workflow automation
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Custom domain
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Custom SSL
-
Custom ticket email templates
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Custom Ticket Status
-
Custom ticket fields
-
Custom views
-
Canned responses
-
Custom domain
-
Web Widgets and web forms
Momentum – $25 for per agent
-
ALL Scale features, plus
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AI Agent at $0.75
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Generative AI Search
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Live Chat
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WhatsApp
-
CSAT Survey
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Agent Signature
-
Ticket Auto Assignment
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Custom roles
-
Multilingual help desk
-
Multilingual Knowledge base
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Multiple SLA & business hours
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SLA reminder & escalation
-
Artificial intelligence add-on (beta)
Enterprise – $39 for per agent
-
ALL Growth features, plus
-
AI Agent at $0.75
-
Generative AI Search
-
Multibrand help desk.
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Multibrand knowledge base
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Ticket approvals
-
Activity/task management
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Artificial intelligence add-on (beta)
-
Add contacts to multiple contact groups.
-
Brand-specific custom email templates
AI Copilot add – on – $20 per agent
Integrations
BoldDesk can seamlessly integrate with various software, such as:
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JIRA
-
Slack
-
Salesforce
-
Microsoft Teams
-
Zapier
-
Custom Apps
-
Dropbox
-
Google Drive
-
Microsoft OneDrive
-
Azure Devops
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Mailchimp Integration
-
Microsoft Entra ID
-
AI Copilot for agents
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Ringover
-
Whatsapp
-
Facebook
-
Stripe
-
WooCommerce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Visa, Apple, IBM
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
BoldDesk is a comprehensive customer support platform that streamlines ticket management, enhances productivity, and improves customer satisfaction.
Company Email
sales@bolddesk.com
Contact No.
Company's Address
Syncfusion, Inc.
2501 Aerial Center Parkway, Suite 111 Morrisville,, NC 27560,
USA
BoldDesk Comparisons
Popular BoldDesk Alternatives
In the event you continue having doubts about which product will work best in your case it might be a sensible idea to take a look at each service’s social metrics. These metrics are quite often an indicator of how popular each app is and how wide is its online presence.For instance, if you look at Remedyforce LinkedIn account you’ll see that they are followed by 99164 people. In case of BoldDesk the number of followers on their LinkedIn page is 114.
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