What is better Remedyforce or TeamSupport? Different organizations need different types of Help Desk Software. To learn which solution fits your needs, think about assessing various alternatives feature by feature along with their conditions and prices. Likewise, you can get a quick idea of their overall efficiency and customer feedback by checking our smart scoring system.
The results are: Remedyforce (8.1) vs. TeamSupport (9.1) for total quality and functionality; Remedyforce (83%) vs. TeamSupport (99%) for user satisfaction rating. Examine their high and low points and find out which software is a better option for your company. A simple, practical tip is to note down the pros and cons of both solutions side by side and find out which solution is better.
In case you you need to quickly decide on the optimal according to our experts we suggest you take a look at one of these services: .
TeamSupport integrates with the following business systems and applications:
JIRA
ServiceNow
HubSpot
Slack
Salesforce.com
Beanstalk
Highrise
MailChimp
Nicereply
Zoho Reports
Dropbox
Zapier
Facebook
Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
No Help Desk Software will manate to cover all the requirements of a specific team. While main features of Remedyforce and TeamSupport are obviously a priority you should also thoroughly explore the integrations offered by each app. Very often your team will already be making use of other types of B2B software in your company and it’s much wiser to opt for solutions that integrate well with each other. With that approach you can guarantee an effortless transfer of data between your teams and software used, which can really reduce time devoted to migrating between one app and the other.
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