Remedyforce
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Incident & Problem Management
- Change Management
- CMDB & Configuration Management
- Asset Management
- Client Management
- Release Management
- Chat
- Multi-Channel Self-Service
- Service Catalog
- Mobile Apps for IT & the Business
- Service Level Management
- Dashboards & Analytics
- Reporting
- Social Collaboration with Chatter
- ITIL Best Practices and Smart Practices
- Knowledge Management
- Surveys
Pricing Info
Pricing Info
Pricing is available on a quote basis. Contact Remedyforce directly for more pricing information.
Integrations
Integrations
- Bomgar
- BMC Client Management
- Salesforce
- Single Sign-On
- RightAnswers
- Workday
- Shopify
- Infravision
- Chatter
- Column
- ScriptRock
- ServiceNow
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Remedyforce is built on the Salesforce Force.com platform to deliver high-speed IT and business service management.
Company Email
Contact No.
Company's Address
Remedyforce Comparisons
Popular Remedyforce Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- web self-service widgets through mobile, web & social
- customer analytics
- intelligent support agent tools
- real-time FAQs
- intelligent contextual answers in any language
- interactive troubleshooting flows
- easy escalation to agents via email or chat
- widget customization
- proactive engagement with high-value customers
- conversion tracking
- SLA tracking
- custom charts
- customer feedback
- Google Analytics Integration and API for enterprise customers
- support ticket system
- queue management
- Rule Engine that sends auto-responders, assignment to users etc.
- in terms of security , Access to servers is restricted to HTTPS protocol encrypted by SSL3 and TLS cryptography.
Pricing Info
Here are the nanoRep cost details:
Basic plan at $490 a month which gives access to 2,500 answers in 1 Knowledge Base with unlimited number of agents in online help desk
Pro Plan is at $990 a month for 10,000 answers in 2 Knowledge Bases, free unlimited agents & ticketing support
Pro Plus plan at $2,990 a month which gives access to 30,000 answers, unlimited agents, ticketing, BI & Analytics, enhanced SEO, contextual answers and many more features
Integrations
- Magento
- Live Person
- Google Analytics
- Sales Force
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IKEA, MTV, Build.com, Thomas Cook, Pods.com, Waze, Wix, eToro, Oanda, Rocketlawyer, Plimus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Maximize conversion & reduce support load by providing personalized answers for every question.
Company Email
Company's Address
not listed
nanoRep Comparisons
Popular nanoRep Alternatives
If you are still having doubts about which solution will perform best for your company it might be a good idea to take a look at each service’s social metrics. Such metrics are quite often a way to see how popular a given software is and how large is its online presence. For example, in case of Facebook Remedyforce has 57109 likes on their official profile while nanoRep profile is liked by 858 users.
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