What is better Remedyforce or ScreenConnect? Today’s businesses want the best Help Desk Software product to continue to be competitive. On this page we help you with buying the best solution, by allowing you to compare Remedyforce and ScreenConnect down to the very details of their individual functions.
You can even examine our general scoring values, which rate the software general quality and performance. Remedyforce got a 8.1 score, while ScreenConnect has a score of 9.0. Likewise, it is possible to compare their general user satisfaction rating: 83% (Remedyforce) against 96% (ScreenConnect). Bear in mind to choose the software that best answers your most crucial priorities, not the application with the higher number of features.
Users who don't have much time or would like to get a recommendation from our experts may want to examine these top choices for this year: .
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Both Remedyforce and ScreenConnect were evaluated by a panel of independent B2B experts who prepared a thorough analysis of all crucial elements of each app. Their total score was prepared with unique SmartScore system which calculates a separate partial score to every element including: main features, customer support, mobile device support, security, customer satisfaction and market presence. Here at FinancesOnline we know useful features are not the only aspect crucial to a company so we do our best to pay attention to all aspects of a product prior to giving it a final score.
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