What is better ReferenceEdge or WalkMe? Purchasing the proper Customer Experience Management Software product is as straightforward as comparing the strong and weak characteristics and terms offered by ReferenceEdge and WalkMe. Here it's also possible to match their overall scores: 6.8 for ReferenceEdge vs. 9.0 for WalkMe. Or you can check their general user satisfaction rating, N/A% for ReferenceEdge vs. 100% for WalkMe.
We suggest that you take some time to examine their specific functions and determine which one is the better option for your organization. Moreover. don’t forget to take into account your company’s or industry’s special situation, for example, a multilingual software for a global company or a mobile platform to help you work on the go.
People who don't have much time or want a Customer Experience Management Software advice from our team may want to take a look at these top choices for the current year: Zendesk, Alchemer, Smartlook.
ReferenceEdge is a native customer reference management platform for Salesforce. If you are interested in this product, you can request custom enterprise pricing by phone or by email.
Since ReferenceEdge is part of the Salesforce system, it can integrate with a vast array of applications via API. It also has pre-configured integrations for the following:
Influitive
Gainsight
TechValidate
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A true native component for Salesforce that helps you manage customer references.
WalkMe offers two enterprise pricing plans: an unlimited free plan with access to basic functions, and the advanced custom plan, priced on a per-quote basis. Please contact the vendor directly to get a quote for your company.
Free Plan (for an unlimited time)
3 Walk-Thrus
Up to 5 Steps Per Walk-Thru
300 Assists Per Month
Basic Online Support
Custom Plan
To get a custom quote for your company, please contact WalkMe directly.
Please keep in mind that even though both ReferenceEdge and WalkMe may have a reliable array of features each product may be created for a different business size. If you are studying different apps you may want to pay attention to a business type they are meant for. Certain features may scale up effectively for huge enterprises but if you run a small or medium company it’s usually more sensible to refrain paying for customized features that you might never actually use.
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