What is better WalkMe or Intercom? Comparing products to get the best Customer Experience Management Software does not always have to be hard. On our review platform, we enable you to match WalkMe and Intercom and promptly see their distinct features. We allow you to take a look at their features, supported devices, customer support, prices, terms, and much more.
It's also possible to assess their overall score (9.0 for WalkMe vs. 8.9 for Intercom) and overall customer satisfaction level (100% for WalkMe vs. 96% for Intercom). Take your time and review your leading options and find out which one is ideal for your company. Similarly, you have to consider the software vendor’s credibility; can they be relied upon and will they still be on the market in the future?
Our team put a lot of effort to review all popular Customer Experience Management Software solutions that you can find out there, but among them these three caught our special attention: Zendesk, Alchemer, Smartlook.
WalkMe offers two enterprise pricing plans: an unlimited free plan with access to basic functions, and the advanced custom plan, priced on a per-quote basis. Please contact the vendor directly to get a quote for your company.
Free Plan (for an unlimited time)
3 Walk-Thrus
Up to 5 Steps Per Walk-Thru
300 Assists Per Month
Basic Online Support
Custom Plan
To get a custom quote for your company, please contact WalkMe directly.
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
In the event you continue having doubts about which product will be best for your company it might be a sensible idea to examine each service’s social metrics. Such metrics are usually a sign of how popular a given app is and how big is its online presence. For instance, in case of Facebook WalkMe has 80177 likes on their official profile while Intercom profile is liked by 6194 users.
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