What is better ReferenceEdge or Qminder? Getting the suitable Customer Experience Management Software product is as straightforward as comparing the strong and weaker characteristics and terms offered by ReferenceEdge and Qminder. Here it's also possible to match their general scores: 6.8 for ReferenceEdge vs. 8.0 for Qminder. Or you can check their general user satisfaction rating, N/A% for ReferenceEdge vs. 100% for Qminder.
We suggest that you put some effort and review their unique features and figure out which one is the better option for your business. Moreover. bear in mind to factor in your company’s or industry’s special circumstances, for instance, a multilingual software for a global team or a mobile app to help you work in the field.
We did our best to prepare reviews of all popular Customer Experience Management Software products offered on the market, but among them these three deserved our special attention: Zendesk, Smartlook, Alchemer.
ReferenceEdge is a native customer reference management platform for Salesforce. If you are interested in this product, you can request custom enterprise pricing by phone or by email.
Since ReferenceEdge is part of the Salesforce system, it can integrate with a vast array of applications via API. It also has pre-configured integrations for the following:
Influitive
Gainsight
TechValidate
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A true native component for Salesforce that helps you manage customer references.
Qminder offers a public API and web hooks. This means that Qminder can easily be connected to a large variety of other systems and databases.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tele2, Tavex, Sprint, Ravensbourne College
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Qminder is a cloud-based queue management system. It helps retail locations manage their sales floor, and enables customers to shop instead of waiting in a line.
In case you are still having doubts about which product will be best for your business it might be a good idea to analyze each service’s social metrics. These metrics are usually an indicator of how popular a given app is and how wide is its online presence. For instance, in case of Facebook ReferenceEdge has 62 likes on their official profile while Qminder profile is liked by 557 users.
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