What is better ReferenceEdge or Qminder? Today’s corporations require the best Customer Experience Management Software product to continue to be competitive. On this page we help you with choosing the right solution, by allowing you to assess ReferenceEdge and Qminder down to the very details of their individual features.
It is also possible to check our overall scoring values, which rate the software overall quality and performance. ReferenceEdge got a 6.8 score, while Qminder has a score of 8.0. Likewise, it is possible to compare their general user satisfaction rating: N/A% (ReferenceEdge) against 100% (Qminder). Keep in mind to choose the application that best addresses your most crucial needs, not the solution with the higher number of features.
If you want to quickly find the best Customer Experience Management Software according to our experts we recommend you check out these products: Alchemer, Zendesk, Smartlook.
ReferenceEdge is a native customer reference management platform for Salesforce. If you are interested in this product, you can request custom enterprise pricing by phone or by email.
Since ReferenceEdge is part of the Salesforce system, it can integrate with a vast array of applications via API. It also has pre-configured integrations for the following:
Influitive
Gainsight
TechValidate
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A true native component for Salesforce that helps you manage customer references.
Qminder offers a public API and web hooks. This means that Qminder can easily be connected to a large variety of other systems and databases.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tele2, Tavex, Sprint, Ravensbourne College
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Qminder is a cloud-based queue management system. It helps retail locations manage their sales floor, and enables customers to shop instead of waiting in a line.
It may not always be sufficient to simply compare ReferenceEdge and Qminder against one another. Although useful tools, cost and user experience are all crucial and should be included when making a final decision, you should also check out the recognition and awards merited by each solution. Frequently a less dominant product may turn out to be an excellent choice that was a winner of many SaaS awards such as our Exceptional Customer Support Award which shows that despite limited market presence it’s a significant rival to the apps that dominate the market.
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