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Compare Qminder vs Birdeye

What is better Qminder or Birdeye? You can use our scoring system to provide you with a general idea which Customer Experience Management Software product is will work better for your business. For overall product quality, Qminder received 8.0 points, while Birdeye earned 8.8 points.

Meanwhile, for user satisfaction, Qminder scored 100%, while Birdeye scored N/A%. Specifics of their functions, tools, supported platforms, customer service, and more are available below to help you get a more versatile comparison. Remember to choose only the tools that you need so as not to waste resources for features that you won’t be using.

We realize that not all people have the time to scrutinize dozens of different products, so we prepared a list of suggestions that you may find useful. Our top choices for the Customer Experience Management Software category are: Qualtrics CX, Yotpo, Smartlook.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $249

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Pre-Registration
  • Self-Registration
  • Service Intelligence
  • Visitor Check-in
  • Visitor Tracking
  • Data Capture
  • Wireless Connectivity
  • Multiple Language Support
  • Visitor SMS Notification

Pricing Info

Qminder offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Standard – $249/month

  • Unlimited usage, users, and devices
  • Online human support

Pro – $499/month

  • All Standard features
  • Pad and TV in your brand’s colors
  • API support
  • Setup consultation
  • SMS notifications

Enterprise – Custom Enterprise Pricing

  • All Pro Plan features
  • SAML-based Single Sign-On
  • Dedicated Account Manager
  • SLA & custom Terms of Service
  • Priority Support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Tele2, Tavex, Sprint, Ravensbourne College

Integrations

Qminder offers a public API and web hooks. This means that Qminder can easily be connected to a large variety of other systems and databases.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qminder is a cloud-based queue management system. It helps retail locations manage their sales floor, and enables customers to shop instead of waiting in a line.

Company Email

info@qminder.com

Contact No.

Company's Address

20-22 Wenlock Road
London N1 7GU
United Kingdom

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • online presence
  • Review monitoring
  • Review generation
  • Review management
  • Review marketing
  • Customer surveys
  • Social listening
  • Social ticketing
  • Business insight
  • Competitor analysis

Pricing Info

Birdeye’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Birdeye is a reliable reputation management and customer experience software designed to help businesses transform their customers into powerful marketing engine.

Company Email

Contact No.

Company's Address

2479 E. Bayshore Rd, Suite 100
Palo Alto, CA 94303
USA

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

In case you are still having doubts about which solution will be best for your business it may be a sound idea to analyze each service’s social metrics. Such metrics are frequently an indicator of how popular every product is and how large is its online presence. For example, in case of Facebook Qminder has 557 likes on their official profile while Birdeye profile is liked by 18062 users.

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