What is better Qminder or Birdeye? Getting the right Customer Experience Management Software product is as simple as assessing the solid and weaker features and terms offered by Qminder and Birdeye. Here you can also match their total scores: 8.0 for Qminder vs. 9.0 for Birdeye. Or you can look at their general user satisfaction rating, 100% for Qminder vs. 97% for Birdeye.
We suggest that you take some time to review their unique features and decide which one is the better option for your organization. Likewise, remember to take into account your company’s or industry’s special circumstances, for example, a multilingual software for a global team or a mobile version to help you work on the go.
Users who are pressed for time or could use a Customer Experience Management Software advice from our team might want to examine these top choices for this year: Smartlook, Alchemer, Zendesk.
Qminder offers a public API and web hooks. This means that Qminder can easily be connected to a large variety of other systems and databases.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tele2, Tavex, Sprint, Ravensbourne College
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Qminder is a cloud-based queue management system. It helps retail locations manage their sales floor, and enables customers to shop instead of waiting in a line.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
It may not always be sufficient to simply compare Qminder and Birdeye against each other. Although reliable functionalities, pricing plans and customer comments are all crucial and should be taken into account when making a final choice, you should also check out the recognition and awards claimed by each app. In many cases a less popular solution may turn out to be a great choice that was a winner of many industry awards such as our Experts’ Choice Award which shows that despite limited market popularity it’s a significant contender to the services that rule the market.
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