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Compare Birdeye vs. Qminder

You can use our scoring system to provide you with a general idea which Customer Experience Management Software product is will work better for your business. For overall product quality, Qminder received 8.0 points, while Birdeye earned 8.8 points. Meanwhile, for user satisfaction, Qminder scored 100%, while Birdeye scored N/A%. Specifics of their functions, tools, supported platforms, customer service, and more are available below to help you get a more versatile comparison. Remember to choose only the tools that you need so as not to waste resources for features that you won’t be using. At this time, the most popular solutions in our Customer Experience Management Software category are: Contactually, Yotpo, Qualtrics CX.
Comparison

Birdeye

VS

Qminder

VS

Birdeye screenshot Qminder screenshot
Pricing Page

Total Score

Our Score

8.8 ?

Our Score

8.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

N/A ?

Client Satisfaction

100% ?

Pricing

Pricing

by quote

$249

Pricing Type

Pricing Type

Quote-based Monthly payment | Quote-based
Full Review

Full Review

Overview

Overview

Birdeye is a reliable reputation management and customer experience software designed to help businesses transform their customers into powerful marketing engine.
Qminder is a cloud-based queue management system. It helps retail locations manage their sales floor, and enables customers to shop instead of waiting in a line.
Useful Links
Available Devices

Available Devices

Android
iPhone/iPad
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Pricing Plans

Pricing Plans

Birdeye’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Qminder offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Standard – $249/month

  • Unlimited usage, users, and devices
  • Online human support

Pro – $499/month

  • All Standard features
  • Pad and TV in your brand’s colors
  • API support
  • Setup consultation
  • SMS notifications

Enterprise – Custom Enterprise Pricing

  • All Pro Plan features
  • SAML-based Single Sign-On
  • Dedicated Account Manager
  • SLA & custom Terms of Service
  • Priority Support
Integrations

Integrations

No information available.

Qminder offers a public API and web hooks. This means that Qminder can easily be connected to a large variety of other systems and databases.

Vendor's Address

Vendor's Address

2479 E. Bayshore Rd, Suite 100
Palo Alto, CA 94303
USA
20-22 Wenlock Road
London N1 7GU
United Kingdom
Available Features

Available Features

Birdeye FEATURES

  • online presence
  • Review monitoring
  • Review generation
  • Review management
  • Review marketing
  • Customer surveys
  • Social listening
  • Social ticketing
  • Business insight
  • Competitor analysis

Qminder FEATURES

  • Pre-Registration
  • Self-Registration
  • Service Intelligence
  • Visitor Check-in
  • Visitor Tracking
  • Data Capture
  • Wireless Connectivity
  • Multiple Language Support
  • Visitor SMS Notification
Pricing Page

Pricing Page

Learn more about Birdeye pricing Learn more about Qminder pricing
Available Languages

Available Languages

English English
Phone Number

Phone Number

+1-888-886-0346 +1-617-939-9904
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Contact Email

Contact Email

info@qminder.com
Prominent Customers

Prominent Customers

Tele2, Tavex, Sprint, Ravensbourne College
Types of Support

Types of Support

Phone Live Support
Phone Live Support
Training
Software Comparison

Software Comparison

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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In case you are still having doubts about which solution will be best for your business it may be a sound idea to analyze each service’s social metrics. Such metrics are frequently an indicator of how popular every product is and how large is its online presence. For example, in case of Facebook Qminder has 557 likes on their official profile while Birdeye profile is liked by 18062 users.