What is better Qminder or LiaCX? Specific companies demand different types of Customer Experience Management Software. To understand well which solution fits your needs, think about reviewing various solutions feature by feature an taking into consideration their terms and costs. Similarly, you can get a quick idea of their overall efficiency and customer feedback by having a look at our smart scoring system.
The results are: Qminder (8.0) vs. LiaCX (8.6) for general quality and efficiency; Qminder (100%) vs. LiaCX (100%) for user satisfaction rating. Analyze their strong and weak points and decide which software is a better choice for your company. An effective, simple tactic is to list the strengths and weaknesses of both applications side by side and see which app comes on top.
At the moment, the best services in our Customer Experience Management Software category are: Smartlook, Zendesk, Alchemer.
Qminder offers a public API and web hooks. This means that Qminder can easily be connected to a large variety of other systems and databases.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tele2, Tavex, Sprint, Ravensbourne College
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Qminder is a cloud-based queue management system. It helps retail locations manage their sales floor, and enables customers to shop instead of waiting in a line.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
It may not always be enough to simply compare Qminder and LiaCX with one another. Although specific features, pricing and customer comments are all crucial and should be included when making a final decision, you should also take a look at the recognition and awards won by each product. Very often a less dominant product may turn out to be an excellent choice that was distinguished with industry awards such as our Experts’ Choice Award which proves that in spite of smaller market presence it’s a significant contender to the services that dominate the market.
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