What is better Birdeye or EngageBay? Specific firms require different types of CRM Software. To find out which solution fits your needs, think of assessing various solutions feature by feature including their terms and costs. Furthermore, you may get a quick idea of their general effectiveness and customer feedback by having a look at our smart scoring system.
The results are: Birdeye (9.0) vs. EngageBay (8.9) for overall quality and usefulness; Birdeye (97%) vs. EngageBay (100%) for user satisfaction rating. Check out their high and low points and decide which software is a more sensible choice for your company. One simple but effective way is to note down the advantages and disadvantages of both services side by side and find out which software comes on top.
Our team put a lot of effort to review all popular Reputation Management Software solutions that you can find on the market, but among them these three deserved our special attention: Yotpo, Hootsuite, Qualtrics CX.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
EngageBay integrates with the following business systems and applications:
Zapier
QuickBooks
WordPress
Xero
Twilio
Office 365
Google Contacts and Calendar
Stripe
SendGrid
Mailgun
Mandrill
Xero
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Panama Partners, Growth Robotics
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
EngageBay is an all-in-one marketing, sales, and CRM platform designed to be an affordable alternative to expensive solutions. Considered as a true alternative to more expensive business solutions, EngageBay automates key business processes and routines to free you up to create meaningful customer experiences.
Every time you compare various CRM Software apps you shouldn’t just analyze their features list and offered pricing packages. Keep in mind the product must be adjusted to your standards and company so the more flexible their offer the better. Explore what systems are supported by Birdeye and EngageBay and be certain you will get mobile support for whatever devices you use in your company. It may also be a good idea to find out which languages and countries are supported, because this could be a deal breaker for many businesses.
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