What is better Re:Desk or bpm'online service? Comparing Re:Desk and bpm'online service, it is simple to see which Help Desk Software product is the more suitable choice. This ensures that your business can get the most productive and useful software. You can study the details, such as available tools, pricing, plans offered by each vendor, offer terms, and many more
We also let you check their total scores to know which one appears to be more suitable. Re:Desk has 8.0 points for overall quality and N/A% rating for user satisfaction; while bpm'online service has 8.6 points for overall quality and 100% for user satisfaction. Likewise, you can also assess which software business is more credible by sending an email inquiry to both vendors and see which one replies without delays.
We realize that not all people have the time to test a large number of various services, so we prepared a list of suggestions that you may find useful. Our top selections for the Service Desk Software category are: LiveAgent, Zendesk, Freshservice.
Re:Desk integrates with the following business systems and applications:
CS-Cart Software
CS-Cart Multi-Vendor Software
Ecwid (Coming Soon)
Shopify (Coming Soon)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
bpm’online service offers two enterprise pricing editions, depending on whether you’re running a small business and looking to establish a simple customer center; or leading a large enterprise in need of a proficient service desk. Here are the details for each:
bpm’online service integrates with the following business systems and applications:
MS Excel
MS Exchange
MS Outlook
Google
PBX and cloud telephony services
Mail integration via IMAP/SMTP
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
L'Oreal, Schneider, Heinz
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Bpm'online service is a software tool that helps you achieve customer care excellence with out-of-the-box processes and automated operation based on industry best practices.
You should note that even though both Re:Desk and bpm'online service may provide an outstanding array of features every service may be created for a different business size. If you are studying different apps you should focus on a company size they are meant for. Specific elements might scale up efficiently for large enterprises but if you run a small or mid-sized company it’s often more sensible to refrain paying for advanced functionalities that you may never actually use.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
