What is better Pulseway or ScreenConnect? To ensure that you find the most useful and productive Customer Support Software for your firm, you should compare products available on the market. For instance, here it is possible to match Pulseway’s overall score of 8.2 against ScreenConnect’s score of 9.0. You can also compare their general user satisfaction: Pulseway (100%) vs. ScreenConnect (96%).
In addition, you can assess their strengths and weaknesses feature by feature, including their terms and conditions and costs. By comparing products you are sure that you choose the best software for your situation. It’s clear you must understand your particular requirements to realize which service meets those needs.
We are aware that not all people have the time to test a large number of different services, so we came up with a list of suggestions that you may find useful. Our top selections for the Customer Support Software category are: Zendesk, Freshdesk Omni, Freshdesk.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
If you compare different Customer Support Software apps you shouldn’t just look at their list of features and provided pricing plans. Consider that the service must be matching your standards and business so the more flexible their offer the better. Find our what platforms are supported by Pulseway and ScreenConnect and be certain you will get mobile support for whatever devices you work on in your company. You should also learn which languages and countries are supported, as this might be a key element for many firms.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
