What is better Pulseway or Vivantio? The perfect Customer Support Software is a service that can handle your company’s unique requirements. It is possible to identify which alternative works best for your enterprise if you compare numerous products before you decide which one is the best.
For example, Pulseway and Vivantio are scored at 8.2 and 8.4, respectively, for overall quality and performance. Likewise, Pulseway and Vivantio have a user satisfaction rating of 100% and 93%, respectively, which shows the general feedback they get from customers. Even better, reach put to an existing client of the software and solicit their comments about the application in question.
Currently, the top solutions in our Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
All the data, facts and experiences that we offered in this analysis were collected from official company pages, promotional resources available online, real-life experience from real clients as well as our individual direct use of every app by an expert. We put a lot of effort to thoroughly study each app, so we not only test it ourselves, but we also compare our observations with views of other people from the B2B community.
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