What is better Pulseway or Zendesk? A sensible way to find the appropriate Customer Support Software product for your organization is to cross-check the solutions against each other. Here you can compare Pulseway and Zendesk and see their functions compared contrastively to help you pick which one is the better product.
Likewise, you can review their overall ratings, for instance: overall score (Pulseway: 8.2 vs. Zendesk: 9.7) and user satisfaction (Pulseway: 100% vs. Zendesk: 98%). Examine their differences and similarities and discover which one outperforms the other. Likewise, imagine what your business will be in years to come; will your business outgrow the app in the next couple of years?
We realize that not all companies have enough time to examine a wide range of different services, so we came up with a list of suggestions that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Almost as important as features and client support responsiveness are pricing options offered by Pulseway and Zendesk. While pricing should not be the sole factor it’s without a doubt a significant thing to think about. You should count on a flexible pricing package that can be adjusted to your business size and easily scaled up every time your business grows. Make sure you don’t opt for packages that have complex tools that you won’t find useful and always try to get in touch with the vendor directly because big companies can often count on special pricing. You should also check out a free trial or demo of each software to spend at least some time working with it. It’s a valuable experience that doesn’t require you to spend any money and gives you a practical overview of what it feels like to work with Pulseway and Zendesk.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
