What is better ProProfs Chat or Pipedrive? If you wish for a competent Customer Support Software product for your business you have to make time to compare a wide range of solutions. It doesn’t have to be challenging, and can be as easy as matching their traits in a table like the one below. You will also get a quick idea how each product operates. For example, on this page you can see ProProfs Chat’s overall score of 8.5 and compare it against Pipedrive’s score of 9.4; or ProProfs Chat’s user satisfaction level at 100% versus Pipedrive’s 100% satisfaction score.
The comparison can help you find out the good and bad points of each service, and make up your mind on which matches your requirements better. Beyond the rich features, the application which is simple and intuitive is always the better choice.
People who want to save some time or could use a Live Chat Software recommendation from our experts may want to try out these top choices for this year: Pipedrive, Zendesk, Vision Helpdesk.
ProProfs Chat offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Free Plan – $0
1 operator
Basic chat features
Limited integrations
Basic reporting
Team Plan – $19.99/operator/month (billed annually)
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
You shouldn’t expect simply a broad set of useful tools and flexible pricing plans from a credible Customer Support Software. Almost as significant as main features is a trustworthy customer support. You want to ensure that if you have any questions about ProProfs Chat or Pipedrive, or you struggle with some problems, or maybe you’ll want to request a specific change or feature useful to your company you can trust in a responsive and helpful customer support. See whether services such as phone support, tickets or live chat are available. Additionally, it’s a major asset if you can profit from individual training or at the very least an FAQ you can use.
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