ProProfs Chat
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Real Time Chat
- Real Time Visitor Monitoring
- Display Operator Status
- Visual & Audio Alerts
- Chat Window Customization
- Secure Chat Sessions
- Multiple Chat Sessions
- Show Chat Waiting Status
- Add Chat To Multiple Websites
- Spell Check During Chat
- Operator/Visitor Typing Status
- Chat Transcripts
- Custom Chat Image
- Chat Window Templates
- Timed Chat Sessions
- Pre-written Responses
- Pre-defined URLS
- Open API
Pricing Info
Pricing Info
ProProfs Chat offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Free Plan – $0
- 1 operator
- Basic chat features
- Limited integrations
- Basic reporting
Team Plan – $19.99/operator/month (billed annually)
- Unlimited operators
- Advanced chat routing
- Custom branding
- Detailed reporting & analytics
Business Plan – Custom pricing
- All Team Plan features
- White-label chat
- SDK & API access
- Dedicated support
Integrations
Integrations
ProProfs Chat integrates with the following business systems and applicatons:
- Salesforce
- HighRise
- ZohoCRM
- SugarCRM
- InfusionSoft
- FogBugz
- Microsoft Dynamics 365
- Nutshell
- DNN
- Drupal
- Joomla
- LightCMS
- WordPress
- Kentico
- WHMCS
- 3dCart
- Magento
- Shopify
- Volusion
- X-Cart
- Zen Cart
- BigCommerce
- CoreCommerce
- PrestaShop
- OpenCart
- SparkPay
- CS-Cart
- osCommerce
- MailChimp
- iContact
- ActiveCampaign
- GetResponse
- Zendesk
- Desk.com
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
HorseSaddleShop, Lazy SHop, MilitaryCruiseDeals
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ProProfs Chat is a real-time chat software that you can easily integrate into your business website and instantly connect with your website visitors.
Company Email
sales@proprofs.com
Contact No.
Company's Address
6800 Altamor Drive,
Los Angeles, CA 90045
USA
ProProfs Chat Comparisons
Popular ProProfs Chat Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- web self-service widgets through mobile, web & social
- customer analytics
- intelligent support agent tools
- real-time FAQs
- intelligent contextual answers in any language
- interactive troubleshooting flows
- easy escalation to agents via email or chat
- widget customization
- proactive engagement with high-value customers
- conversion tracking
- SLA tracking
- custom charts
- customer feedback
- Google Analytics Integration and API for enterprise customers
- support ticket system
- queue management
- Rule Engine that sends auto-responders, assignment to users etc.
- in terms of security , Access to servers is restricted to HTTPS protocol encrypted by SSL3 and TLS cryptography.
Pricing Info
Here are the nanoRep cost details:
Basic plan at $490 a month which gives access to 2,500 answers in 1 Knowledge Base with unlimited number of agents in online help desk
Pro Plan is at $990 a month for 10,000 answers in 2 Knowledge Bases, free unlimited agents & ticketing support
Pro Plus plan at $2,990 a month which gives access to 30,000 answers, unlimited agents, ticketing, BI & Analytics, enhanced SEO, contextual answers and many more features
Integrations
- Magento
- Live Person
- Google Analytics
- Sales Force
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IKEA, MTV, Build.com, Thomas Cook, Pods.com, Waze, Wix, eToro, Oanda, Rocketlawyer, Plimus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Maximize conversion & reduce support load by providing personalized answers for every question.
Company Email
Company's Address
not listed
nanoRep Comparisons
Popular nanoRep Alternatives
Almost as important as functionalities and user support quality are pricing packages provided by ProProfs Chat and nanoRep. While cost should not be the sole element it’s without a doubt an important thing to consider. You should try to find a flexible pricing package that can be adjusted to your company size and effortlessly scaled up when your business develops. Make sure you don’t opt for pricing plans that have complex features that you won’t find useful and always make an effort to get in touch with the vendor directly as enterprises can usually benefit from more affordable prices. You should also try out a free trial or demo of every app to spend at least some time working with it. It’s a helpful experience that doesn’t require you to spend any money and gives you a practical overview of what it feels like to work with ProProfs Chat and nanoRep.
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