What is better ProProfs Chat or Uservoice? If you want a competent Customer Support Software product for your organization you need to make time to assess a wide range of alternatives. It doesn’t have to be tricky, and can be as easy as matching their functions in a table like the one below. You will also get a good idea how each product performs. For instance, on this page you can see ProProfs Chat’s overall score of 8.5 and compare it against Uservoice’s score of 8.1; or ProProfs Chat’s user satisfaction level at 100% versus Uservoice’s N/A% satisfaction score.
The evaluation will help you see the pros and cons of each software, and make up your mind on which one suits you requirements better. Beyond the rich features, the software that’s simple to grasp and use is always the better choice.
In case you you want to quickly locate the more reliable Live Chat Software according to our review team we advise you check out one of these solutions: Vision Helpdesk, Pipedrive, Zendesk.
ProProfs Chat offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Free Plan – $0
1 operator
Basic chat features
Limited integrations
Basic reporting
Team Plan – $19.99/operator/month (billed annually)
It may not always be sufficient to simply compare ProProfs Chat and Uservoice against each other. Although useful tools, cost and user comments are all crucial and should be considered when making a final choice, you should also check out the recognition and awards won by each software. In many cases a less dominant service may turn out to be an amazing choice that was a winner of many B2B awards such as our Great User Experience Award which proves that despite smaller market popularity it’s a significant contender to the products that dominate the market.
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