What is better ProProfs Chat or getReply? It’s a good idea to use our scoring system to give you a general idea which Customer Support Software product is better for your company. For overall product quality, ProProfs Chat attained 8.5 points, while getReply gained 6.0 points. Meanwhile, for user satisfaction, ProProfs Chat scored 100%, while getReply scored 100%.
Specifics of their unique elements, tools, supported platforms, customer service, and more are provided below to provide you with a more precise analysis. Keep in mind to get only the functions your business requires to avoid wasting money for features that you won’t be using.
At this time, the top services in our Live Chat Software category are: Vision Helpdesk, Zendesk, Pipedrive.
ProProfs Chat offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Free Plan – $0
1 operator
Basic chat features
Limited integrations
Basic reporting
Team Plan – $19.99/operator/month (billed annually)
In case you are still having second thoughts about which service will be best for your company it might be a sound idea to analyze each service’s social metrics. Such metrics are frequently an indicator of how popular every app is and how extensive is its online presence. For example, in case of Facebook ProProfs Chat has 23931 likes on their official profile while getReply profile is liked by 0 people.
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