What is better PhoneBurner or GoTo Resolve? It’s easy to our scoring system to help you get a general idea which Customer Support Software product is more suitable for your company. For overall product quality, PhoneBurner earned 8.8 points, while GoTo Resolve earned 8.2 points. Meanwhile, for user satisfaction, PhoneBurner scored 100%, while GoTo Resolve scored 96%.
Details about their functions, tools, supported platforms, customer service, and more are available below to give you a more correct comparison. Don’t forget to get only the tools your business requires to avoid wasting resources for functions that are unnecessary.
Our experts made sure to prepare reviews of all popular Call Center Software solutions that you can find out there, but among all the ones we reviewed these three deserved our special attention: Freshdesk Contact Center, JustCall, Zendesk.
In addition to native integrations with Salesforce, HubSpot and Zapier, their partner Pie-Sync facilitates integrations with 100+ top CRMs and apps like Microsoft Dynamics, Pipedrive, Infusionsoft, Mailchimp, Zoho, Sugar CRM and others.
A web-based power dialer that speeds up and streamlines the outbound calling process. PhoneBurner has a contact manager feature built into the system, which automatically organizes imported leads in preparation for the calling process. Using the contact manager feature, sales can create a priority list by category, custom tags, etc.
In case you continue having doubts about which software will be best for your company it may be a sensible idea to analyze each service’s social metrics. Such metrics are usually a sign of how popular a given software is and how big is its online presence. For instance PhoneBurner Twitter profile has currently 20158 followers. At the same time GoTo Resolve Twitter is followed by 47900 users.
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